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Platform Overview

Artra is an AI-native sales engagement platform built for modern outbound teams. It combines intelligent contact management, automated multi-channel outreach, AI-powered enrichment, and programmable agent workflows — all in one workspace.

Contact Management

Import, enrich, score, and organize unlimited contacts with AI-powered deduplication.

Email Sequences

Build multi-step outreach campaigns with personalized, AI-generated messaging.

AI Agent Workflows

Agents that find, research, qualify, and reach out to prospects, on a schedule or when something happens.

Agent Marketplace

Publish and clone pre-built automation bots. Earn credits when others clone yours.

AI Enrichment

Automatically discover leads and enrich contact profiles using AI-powered search.

Email Deliverability

Warm up sending domains, track bounces, and verify SPF/DKIM/DMARC records.

Max

Your AI assistant: a daily feed of what needs you, plus chat that can act across your account.

Calls

Integrated calling and SMS via Twilio — available on Pro Plus and Scale plans.

Public documentation. This page is intentionally public and requires no login.

Step by step

Finish the setup checklist 3 steps

The five things to do before your first send: inbox, people, emails, first send, warmup.

1

The "Get started" meter in the bottom-left tracks your progress. Click it any time to jump back to the checklist.

Step 1: The "Get started" meter in the bottom-left tracks your progress. Click it any time to jump back to the checklist.
2

Step 4 — click "Go to Message Center" once contacts are in a sequence to approve the first send.

Step 2: Step 4 — click "Go to Message Center" once contacts are in a sequence to approve the first send.
3

Step 5 — "Warm up your inbox" builds sender reputation on a new inbox before you send cold. It is ticked once warmup is running.

Step 3: Step 5 — "Warm up your inbox" builds sender reputation on a new inbox before you send cold. It is ticked once warmup is running.

Open this guide on its own page · captured 2026-10-17


Getting Started

Get up and running in minutes by completing the onboarding checklist.

Onboarding Steps

  1. Connect your email inbox — Go to Account → Connect Email and authorize Gmail or Outlook. Required for sending sequences and receiving replies.
  2. Configure your AI persona — Go to Account → AI Setup and describe your product, ICP (ideal customer profile), and tone. The AI uses this for message generation and enrichment queries.
  3. Import contacts — Use the Contacts page to upload a CSV or connect a CRM. Contacts are the central data object every feature is anchored to.
  4. Warm up your sending domain — Under Email Deliverability → Warmup, enable auto-warmup before sending large campaigns.
  5. Create your first sequence — Go to Sequences, click "New Sequence," add steps, then enroll contacts.

Navigation

PageURLDescription
Overview Dashboard/analytics-dashboard/overviewKey outreach metrics
Message Center/message-centerUnified inbox for all replies
Sequences/sequencesMulti-step outreach campaigns
Contacts/contactsContact database
Agents/agentsYour agents, their activity, and the builder
Max/maxYour AI assistant: daily feed, digest, and chat
Calls/callsVoice & SMS (Pro Plus / Scale)
Calendar/calendarMeetings & sequence timeline
Booking page/booking/settingsSet up the page prospects use to book time with you
Marketplace/marketplacePublic bot template library
Account/accountProfile, integrations & billing
Docs/docsThis page — no login required

Step by step

Connect the inbox you send from 4 steps

Link Gmail, Outlook or a custom SMTP/SendGrid mailbox so Artra can send as you. Nothing sends until you approve it.

1

Open Max — your home page. The "Get set up to send" checklist is at the top.

Step 1: Open Max — your home page. The "Get set up to send" checklist is at the top.
2

Click "Gmail" to connect a Google Workspace or Gmail inbox. You will be asked to sign in with Google.

Use "Outlook" for Microsoft 365, or "Custom (SendGrid)" for any other provider.

Step 2: Click "Gmail" to connect a Google Workspace or Gmail inbox. You will be asked to sign in with Google.
3

You can also connect from Settings → Connected accounts: flip the switch next to the provider you use.

Step 3: You can also connect from Settings → Connected accounts: flip the switch next to the provider you use.
4

Click "Manage my accounts" to add more mailboxes for rotation (plan limits apply).

Step 4: Click "Manage my accounts" to add more mailboxes for rotation (plan limits apply).

Open this guide on its own page · captured 2026-10-17

Finish the setup checklist 3 steps

The five things to do before your first send: inbox, people, emails, first send, warmup.

1

The "Get started" meter in the bottom-left tracks your progress. Click it any time to jump back to the checklist.

Step 1: The "Get started" meter in the bottom-left tracks your progress. Click it any time to jump back to the checklist.
2

Step 4 — click "Go to Message Center" once contacts are in a sequence to approve the first send.

Step 2: Step 4 — click "Go to Message Center" once contacts are in a sequence to approve the first send.
3

Step 5 — "Warm up your inbox" builds sender reputation on a new inbox before you send cold. It is ticked once warmup is running.

Step 3: Step 5 — "Warm up your inbox" builds sender reputation on a new inbox before you send cold. It is ticked once warmup is running.

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Get help 5 steps

Live chat, tickets and the tutorials.

1

Click "Support" at the bottom of the sidebar.

Step 1: Click "Support" at the bottom of the sidebar.
2

Click "Open Chat" for a live answer; the chat button in the bottom-right works on every page too.

Step 2: Click "Open Chat" for a live answer; the chat button in the bottom-right works on every page too.
3

Or file a ticket: give it a short summary…

Step 3: Or file a ticket: give it a short summary…
4

…describe what happened, and click "Submit Ticket". Track it under "My Tickets".

Step 4: …describe what happened, and click "Submit Ticket". Track it under "My Tickets".
5

"Tutorials" has a click-by-click walkthrough for every part of Artra, with a search box.

Step 5: "Tutorials" has a click-by-click walkthrough for every part of Artra, with a search box.

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Welcome: a tour of Artra 9 steps

Where everything lives. Max at the top, your daily work in the middle, insights and admin below.

1

You land on Max, your agent. The setup checklist and today’s briefing are here.

Step 1: You land on Max, your agent. The setup checklist and today’s briefing are here.
2

"Message Center" is your day: what is queued, what needs review, and replies.

Step 2: "Message Center" is your day: what is queued, what needs review, and replies.
3

"Sequences" are the multi-step cadences your contacts go through.

Step 3: "Sequences" are the multi-step cadences your contacts go through.
4

"Contacts" is everyone you can reach: import, search, enroll.

Step 4: "Contacts" is everyone you can reach: import, search, enroll.
5

"Research" finds new people and enriches the ones you have.

Step 5: "Research" finds new people and enriches the ones you have.
6

"Agents" run whole plays on their own.

Step 6: "Agents" run whole plays on their own.
7

Click "More" for Calls, Pipeline, Calendar and Warmup.

Step 7: Click "More" for Calls, Pipeline, Calendar and Warmup.
8

"Insights" holds your Overview, Deliverability and Team dashboards.

Step 8: "Insights" holds your Overview, Deliverability and Team dashboards.
9

"Settings" at the bottom: profile, inboxes, phone, AI training, billing.

Step 9: "Settings" at the bottom: profile, inboxes, phone, AI training, billing.

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Plans & Credits

Artra has 4 plans, billed monthly or annually. This table is generated from the live billing configuration, so it always reflects current pricing and allowances.

Plan FreeProPro+Scale
Monthly Free$70/mo$120/mo$500/mo
Annual —$708/yr$1188/yr$4800/yr
Sending mailboxes 1UnlimitedUnlimitedUnlimited
Emails / day 1001,0002,50010,000
Monthly SMS ——1,0005,000
Call minutes ——3001,500
Credits / cycle 1002,5005,00025K
AI drafting LimitedIncludedIncludedIncluded
Contact management
Email sequences
Message Center
AI enrichment & discovery
AI agent workflows
Agent marketplace
Gmail / Outlook integration
Email deliverability suite
Mailbox rotation & warmup
Calls & SMS (Twilio)
Power dialer
Organization / team admin
Okta SSO

Credits System

Credits are consumed by AI-powered operations:

  • Running AI Enrichment queries (AI search lookups per contact)
  • Executing AI Agent Workflows with AI Enrichment nodes
  • Large-scale personalized message generation

Credits reset each billing cycle. You can also earn 20 credits every time another user clones one of your published marketplace bots.

Earn credits passively. Publish your best workflows to the Agent Marketplace — you receive 20 credits automatically each time someone clones your bot.

Step by step

See your plan, credits and invoices 6 steps

Where to check what you are on, what is left this month, and change plan.

1

Click "Settings" in the sidebar. The top of the page shows the credits left today and this month.

Step 1: Click "Settings" in the sidebar. The top of the page shows the credits left today and this month.
2

Click the "Billing and Plans" tab.

Step 2: Click the "Billing and Plans" tab.
3

"Current Plan" shows your tier, price, renewal date and where you are in the cycle.

Step 3: "Current Plan" shows your tier, price, renewal date and where you are in the cycle.
4

Click "Change Plan" to upgrade or downgrade. Changes take effect immediately and are prorated.

Step 4: Click "Change Plan" to upgrade or downgrade. Changes take effect immediately and are prorated.
5

Pick a plan. Free, Pro, Pro+ and Scale are self-serve; Enterprise goes through sales.

Step 5: Pick a plan. Free, Pro, Pro+ and Scale are self-serve; Enterprise goes through sales.
6

"Billing History" lists every invoice; "Manage Subscription" opens the Stripe portal for cards and receipts.

Step 6: "Billing History" lists every invoice; "Manage Subscription" opens the Stripe portal for cards and receipts.

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Integrations

Configure integrations under Account → Connect Email and Account → AI Setup.

ServiceTypeWhat it enables
GmailEmailSend & receive emails, sync replies to Message Center
Outlook / Microsoft 365EmailFull OAuth integration for Exchange-based mailboxes
SendGridEmail deliveryHigh-volume transactional email delivery
TwilioVoice & SMSPhone number provisioning, calls, and SMS outreach
HubSpotCRMSync contacts and activity to/from HubSpot
LinkedInProspectingProfile data storage and enrichment for contacts
StripeBillingSubscription management and payment processing
OktaSSOEnterprise single sign-on

Step by step

Connect the inbox you send from 4 steps

Link Gmail, Outlook or a custom SMTP/SendGrid mailbox so Artra can send as you. Nothing sends until you approve it.

1

Open Max — your home page. The "Get set up to send" checklist is at the top.

Step 1: Open Max — your home page. The "Get set up to send" checklist is at the top.
2

Click "Gmail" to connect a Google Workspace or Gmail inbox. You will be asked to sign in with Google.

Use "Outlook" for Microsoft 365, or "Custom (SendGrid)" for any other provider.

Step 2: Click "Gmail" to connect a Google Workspace or Gmail inbox. You will be asked to sign in with Google.
3

You can also connect from Settings → Connected accounts: flip the switch next to the provider you use.

Step 3: You can also connect from Settings → Connected accounts: flip the switch next to the provider you use.
4

Click "Manage my accounts" to add more mailboxes for rotation (plan limits apply).

Step 4: Click "Manage my accounts" to add more mailboxes for rotation (plan limits apply).

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Connect HubSpot or Salesforce 6 steps

Import contacts from your CRM and sync activity back, for yourself or the whole org.

1

In Settings → Connected Accounts, flip on Salesforce or HubSpot and sign in when prompted. This is your personal connection.

Step 1: In Settings → Connected Accounts, flip on Salesforce or HubSpot and sign in when prompted. This is your personal connection.
2

HubSpot works the same way. Emails, calls and meetings Artra logs are written back to the contact in the CRM.

Step 2: HubSpot works the same way. Emails, calls and meetings Artra logs are written back to the contact in the CRM.
3

To pull people in, go to "Contacts".

Step 3: To pull people in, go to "Contacts".
4

Click "Add contacts".

Step 4: Click "Add contacts".
5

Click "Import from Salesforce" or "Import from Hubspot", pick a list or view, and map fields. Existing contacts are matched by email so nothing duplicates.

Step 5: Click "Import from Salesforce" or "Import from Hubspot", pick a list or view, and map fields. Existing contacts are matched by email so nothing duplicates.
6

Admins can connect once for the whole org under Org settings → CRM Integrations, so every rep syncs without their own login.

Step 6: Admins can connect once for the whole org under Org settings → CRM Integrations, so every rep syncs without their own login.

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Contacts

Contacts are the central data object in Artra. Every sequence enrollment, enrichment run, and agent workflow is anchored to your contacts database.

Contact Fields

Each contact record stores: first name, last name, email, phone, company, title, company phone, website, company domain, LinkedIn URL, address (street, city, state, zip, country), tags, owner, email status, and do-not-contact status. Extra columns you import are kept on the contact as additional data. The contact view also shows sequences enrolled and message history.

Importing Contacts

  1. Go to Contacts → Add contacts → Upload contacts and upload a CSV or XLSX. Required: first name, last name, company, and an email or phone number.
  2. Map CSV columns to Artra fields in the column-mapping dialog.
  3. Artra auto-deduplicates based on email address.
  4. Use AI Enrichment after import to fill in missing fields.

Lead Scoring

Artra scores contacts against the ideal customer you describe in AI Setup. There are two ways to use it:

  • Fit Score (free) — In AI Enrichment, choose Fit Score to rate each contact 0–100 on how closely they match your ideal customer (title, seniority, function, industry, headcount, location). A second 0–100 score shows how complete the record is, so you know whether to enrich a contact or drop it.
  • Score & rank — Add this step to an agent to rate each contact it finds and drop the weakest before any outreach. See Agent Steps.

Scores are calculated when you run them. They aren't stored on the contact record or recalculated automatically.

Email Verification

Artra checks email addresses and marks each one safe, risky, invalid, or unknown. Only invalid addresses are skipped when sending; risky and unknown addresses still send. An address that hard-bounces is marked invalid automatically, and the contact shows an "Invalid — emails skipped" badge.

Waterfall Settings

Found under Account → Waterfall Settings. Choose how confident Artra must be in an email it finds for you: Unverified, High Confidence (the default), or Verified. Stricter levels find fewer addresses but bounce less.

Step by step

Import contacts from a CSV 6 steps

Upload a spreadsheet of people, map the columns and optionally drop them straight into a sequence.

1

Click "Contacts" in the sidebar.

Step 1: Click "Contacts" in the sidebar.
2

Click "Add contacts" in the top-right.

Step 2: Click "Add contacts" in the top-right.
3

Click "Upload contacts".

Step 3: Click "Upload contacts".
4

Click "Download sample CSV" if you want a template. Required columns: first name, last name, company, and an email or phone.

Step 4: Click "Download sample CSV" if you want a template. Required columns: first name, last name, company, and an email or phone.
5

Click "Upload Contacts".

Step 5: Click "Upload Contacts".
6

Choose the import method (CSV, Salesforce or HubSpot), then add your file, map the fields and pick a sequence in the "Details" step.

Step 6: Choose the import method (CSV, Salesforce or HubSpot), then add your file, map the fields and pick a sequence in the "Details" step.

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Add one contact by hand 9 steps

Create a single contact without a spreadsheet.

1

Click "Contacts" in the sidebar.

Step 1: Click "Contacts" in the sidebar.
2

Click "Add contacts".

Step 2: Click "Add contacts".
3

Click "Quick add".

Step 3: Click "Quick add".
4

Type the first name.

Step 4: Type the first name.
5

Type the last name.

Step 5: Type the last name.
6

Type the company.

Step 6: Type the company.
7

Type the email (or a phone number — one of the two is required).

Step 7: Type the email (or a phone number — one of the two is required).
8

Click "Show more fields" for title, tag, LinkedIn, website and company phone.

Step 8: Click "Show more fields" for title, tag, LinkedIn, website and company phone.
9

Click "Create contact".

Step 9: Click "Create contact".

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Add contacts to a sequence 6 steps

Select people in the Contacts table and enroll them in a sequence in one go.

1

Click "Contacts" in the sidebar.

Step 1: Click "Contacts" in the sidebar.
2

Tick the box next to each person you want to enroll (or use the header box to select the page).

Step 2: Tick the box next to each person you want to enroll (or use the header box to select the page).
3

Select as many as you like — the count appears above the table.

Step 3: Select as many as you like — the count appears above the table.
4

Click "Actions".

Step 4: Click "Actions".
5

Click "Add to sequence".

Step 5: Click "Add to sequence".
6

Pick the sequence. People contacted in the last 30 days are flagged so you can exclude them.

Step 6: Pick the sequence. People contacted in the last 30 days are flagged so you can exclude them.

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Search, sort and choose columns 6 steps

Find people fast and show only the columns you care about.

1

Click "Contacts" in the sidebar.

Step 1: Click "Contacts" in the sidebar.
2

Type a name, company or email in "Search contacts". Results update as you type.

Step 2: Type a name, company or email in "Search contacts". Results update as you type.
3

Click "Filters" to sort by name, company, tag, position or date added, and to toggle extra columns.

Step 3: Click "Filters" to sort by name, company, tag, position or date added, and to toggle extra columns.
4

Tick a column (LinkedIn, location, website, company phone…) to show it in the table.

Step 4: Tick a column (LinkedIn, location, website, company phone…) to show it in the table.
5

Click "Add filter" to narrow the list by a field value.

Step 5: Click "Add filter" to narrow the list by a field value.
6

Use the "Contacts" scope menu to switch between your contacts and your team's.

Step 6: Use the "Contacts" scope menu to switch between your contacts and your team's.

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Work a contact from their profile 6 steps

Everything about one person: activity, sequences, calls, tasks, and quick actions.

1

Click a name in the Contacts table.

Step 1: Click a name in the Contacts table.
2

The profile opens. Actions on the left; activity timeline and upcoming steps on the right.

Step 2: The profile opens. Actions on the left; activity timeline and upcoming steps on the right.
3

Click "Call" to dial from the browser.

Step 3: Click "Call" to dial from the browser.
4

Click "Sequences" to see which sequences this person is in and what step they are on.

Step 4: Click "Sequences" to see which sequences this person is in and what step they are on.
5

Click "Tasks" for reminders tied to this person.

Step 5: Click "Tasks" for reminders tied to this person.
6

Click "Convert Prospect" when they reply positively to move them into your pipeline.

Step 6: Click "Convert Prospect" when they reply positively to move them into your pipeline.

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Verify email addresses 9 steps

Check which addresses are safe to send to before they go into a sequence. Only invalid ones are skipped when sending.

1

Click "Contacts" in the sidebar.

Step 1: Click "Contacts" in the sidebar.
2

Tick the people you want to check (or the header box for the whole page).

Step 2: Tick the people you want to check (or the header box for the whole page).
3

Add as many as you like.

Step 3: Add as many as you like.
4

Click "Actions".

Step 4: Click "Actions".
5

Click "Verify emails".

Step 5: Click "Verify emails".
6

Confirm. Each address is checked and marked safe, risky, invalid or unknown; credits are charged per check.

Step 6: Confirm. Each address is checked and marked safe, risky, invalid or unknown; credits are charged per check.
7

Results open under Deliverability → Email Verification as soon as a run finishes. Invalid addresses are skipped automatically when a sequence sends.

Step 7: Results open under Deliverability → Email Verification as soon as a run finishes. Invalid addresses are skipped automatically when a sequence sends.
8

Search by name or company to find one result.

Step 8: Search by name or company to find one result.
9

Click "Export" to download the results as a CSV.

Step 9: Click "Export" to download the results as a CSV.

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Mark someone do-not-contact 7 steps

Stop all outreach to a person without deleting them. Reversible at any time.

1

Click "Contacts" in the sidebar.

Step 1: Click "Contacts" in the sidebar.
2

Tick the person.

Step 2: Tick the person.
3

Click "Actions".

Step 3: Click "Actions".
4

Click "Do not contact".

Step 4: Click "Do not contact".
5

Confirm. They are removed from every sequence, and no step, agent or Max will reach them again. The contact record stays so you keep the history.

Step 5: Confirm. They are removed from every sequence, and no step, agent or Max will reach them again. The contact record stays so you keep the history.
6

To undo, select them again and open "Actions".

Step 6: To undo, select them again and open "Actions".
7

Click "Allow contact again".

Step 7: Click "Allow contact again".

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Log activity, notes and tasks on a contact 9 steps

Keep what happened with a person in one place, and set reminders for what is next.

1

Open a contact (click their name anywhere in Artra).

Step 1: Open a contact (click their name anywhere in Artra).
2

Click "Log" to record a call, meeting or email that happened outside Artra.

Step 2: Click "Log" to record a call, meeting or email that happened outside Artra.
3

Pick the type, add the outcome and save. It appears on the timeline.

Step 3: Pick the type, add the outcome and save. It appears on the timeline.
4

Click "Note" for free-form notes. Max and your agents read these when they write to this person.

Step 4: Click "Note" for free-form notes. Max and your agents read these when they write to this person.
5

Write the note and save.

Step 5: Write the note and save.
6

Click "Status" to move them between active, replied, meeting booked, not interested and so on.

Step 6: Click "Status" to move them between active, replied, meeting booked, not interested and so on.
7

Choose the status. Statuses drive the pipeline and the Positive replies list.

Step 7: Choose the status. Statuses drive the pipeline and the Positive replies list.
8

Click "Tasks" to add a reminder — tasks show on your calendar and in Message Center on the day they are due.

Step 8: Click "Tasks" to add a reminder — tasks show on your calendar and in Message Center on the day they are due.
9

Give the task a title and due date.

Step 9: Give the task a title and due date.

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Edit a contact’s details 7 steps

Fix a title, add a phone number or LinkedIn URL, or correct an address on one contact.

1

Open a contact. The "Details" panel on the left shows status, email, tag, phone and current sequence.

Step 1: Open a contact. The "Details" panel on the left shows status, email, tag, phone and current sequence.
2

Click "Edit" next to "Details".

Step 2: Click "Edit" next to "Details".
3

Change any field: name, company, title.

Step 3: Change any field: name, company, title.
4

Add the LinkedIn URL and website so research and LinkedIn steps can use them.

Step 4: Add the LinkedIn URL and website so research and LinkedIn steps can use them.
5

Address fields feed location filters and time-zone aware sending.

Step 5: Address fields feed location filters and time-zone aware sending.
6

Click "Save Changes".

Step 6: Click "Save Changes".
7

Click the chevron to collapse or expand the details panel.

Step 7: Click the chevron to collapse or expand the details panel.

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Contact statuses 5 steps

Active, Bad Contact Info, Unqualified, Bad Timing, Converted: what each means and how to set it.

1

A contact’s status shows under "Details" and on the contact list.

Step 1: A contact’s status shows under "Details" and on the contact list.
2

Click "Status".

Step 2: Click "Status".
3

Pick one: Active (in play), Bad Contact Info (bounced or wrong), Unqualified (not a fit), Bad Timing (try later), Converted (became a customer or meeting).

Step 3: Pick one: Active (in play), Bad Contact Info (bounced or wrong), Unqualified (not a fit), Bad Timing (try later), Converted (became a customer or meeting).
4

Click "Save". Anything other than Active stops future steps for this person.

Step 4: Click "Save". Anything other than Active stops future steps for this person.
5

"Convert Prospect" is the shortcut when someone replies yes: it marks them Converted and moves them to your pipeline.

Step 5: "Convert Prospect" is the shortcut when someone replies yes: it marks them Converted and moves them to your pipeline.

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Video messages and who watched 6 steps

Record a video for one person, send it, and see views and watch time.

1

Open a contact.

Step 1: Open a contact.
2

Click "Video".

Step 2: Click "Video".
3

Write the subject and the text around the video.

Step 3: Write the subject and the text around the video.
4

Click "Create task". The task opens the recorder when you are ready; the video uploads to your media library.

Step 4: Click "Create task". The task opens the recorder when you are ready; the video uploads to your media library.
5

After it sends, the timeline logs each view with how long they watched.

Step 5: After it sends, the timeline logs each view with how long they watched.
6

Your recordings live under Settings → Media.

Step 6: Your recordings live under Settings → Media.

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Duplicate prevention and data hygiene 9 steps

How Artra avoids double contacts and double sends, and the switches that control it.

1

Imports match on email: an existing contact is updated, not duplicated.

Step 1: Imports match on email: an existing contact is updated, not duplicated.
2

Org settings → "Duplicate-contact policy": block, warn or allow when a teammate already has the email.

Step 2: Org settings → "Duplicate-contact policy": block, warn or allow when a teammate already has the email.
3

Keep this on so one person is never in two sequences at once.

Step 3: Keep this on so one person is never in two sequences at once.
4

In Contacts → Actions:

Step 4: In Contacts → Actions:
5

"Verify emails" marks bad addresses so they are skipped.

Step 5: "Verify emails" marks bad addresses so they are skipped.
6

"Do not contact" stops all outreach without deleting history.

Step 6: "Do not contact" stops all outreach without deleting history.
7

On Research, "Enrich Data" → "Data Enrichment" cleans and validates fields in bulk.

Step 7: On Research, "Enrich Data" → "Data Enrichment" cleans and validates fields in bulk.
8

Click "Data Enrichment".

Step 8: Click "Data Enrichment".
9

Run verification across a whole list before enrolling it.

Step 9: Run verification across a whole list before enrolling it.

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Custom fields 8 steps

Extra columns you import or add on Research stay on the contact and work as merge fields.

1

Any extra column in your CSV is kept on the contact as a custom field.

Step 1: Any extra column in your CSV is kept on the contact as a custom field.
2

On Research, click "Fields".

Step 2: On Research, click "Fields".
3

Add a column by hand or from an enrichment; each becomes a field on those contacts.

Step 3: Add a column by hand or from an enrichment; each becomes a field on those contacts.
4

Open a sequence from "Sequences".

Step 4: Open a sequence from "Sequences".
5

Click "Add step".

Step 5: Click "Add step".
6

Choose "Email".

Step 6: Choose "Email".
7

Click "{ } Variable": custom fields are listed with the standard ones and merge the same way.

Step 7: Click "{ } Variable": custom fields are listed with the standard ones and merge the same way.
8

Pick the field to insert it.

Step 8: Pick the field to insert it.

Open this guide on its own page · captured 2026-10-21


Sequences

Sequences are multi-step outreach campaigns. Each step can be an email, follow-up, LinkedIn touch, or custom touchpoint. Artra personalizes each message using your AI persona and contact data.

Creating a Sequence

  1. Go to Sequences and click New Sequence.
  2. Add steps — set type, delay (days), subject line, and message body. Use AI-assist to generate copy.
  3. Choose whether the sequence sends on weekends.
  4. Enroll contacts from the Contacts page, or let an agent enroll them with an Add to a sequence step.

Key Settings

  • Daily send limits — Two caps apply. Your account has a daily total (250 emails by default), and each connected mailbox has its own daily limit (50 by default). See Multi-Inbox.
  • Sending window — Each day's emails are spread across your sending hours (8am–5pm in your timezone by default; change it under Account) instead of going out all at once.
  • Stop on reply — When a contact replies, all of their remaining scheduled messages are cancelled, in every sequence. Booking a meeting also pauses their sequence.

Step by step

Create a sequence 8 steps

A sequence is the series of emails, calls and LinkedIn touches a contact receives. Build one in a few clicks.

1

Click "Sequences" in the sidebar.

Step 1: Click "Sequences" in the sidebar.
2

Click "New sequence".

Step 2: Click "New sequence".
3

Type a name, e.g. "Q4 outbound — VPs of Sales".

Step 3: Type a name, e.g. "Q4 outbound — VPs of Sales".
4

Click "Create sequence".

Step 4: Click "Create sequence".
5

The sequence editor opens with no steps yet.

Step 5: The sequence editor opens with no steps yet.
6

Click "Add a step".

Step 6: Click "Add a step".
7

Choose the step type — email, call, LinkedIn, SMS or a manual task — and how many days to wait after the previous step.

Step 7: Choose the step type — email, call, LinkedIn, SMS or a manual task — and how many days to wait after the previous step.
8

Or click "Use a template" to start from a proven multi-step sequence.

Step 8: Or click "Use a template" to start from a proven multi-step sequence.

Open this guide on its own page · captured 2026-10-21

Edit steps, preview and enroll 7 steps

Open an existing sequence to change copy, see it as the recipient will, and add people.

1

Click "Edit" next to a sequence.

Step 1: Click "Edit" next to a sequence.
2

Each step shows its channel, the wait before it, and the first line of the message.

Step 2: Each step shows its channel, the wait before it, and the first line of the message.
3

Click "Edit" on a step to change the subject and body. Merge fields like {firstName} and {company} fill in per contact.

Step 3: Click "Edit" on a step to change the subject and body. Merge fields like {firstName} and {company} fill in per contact.
4

Click the eye icon to preview the step as a specific recipient would see it.

Step 4: Click the eye icon to preview the step as a specific recipient would see it.
5

Click "A" / "+" on a step to add a B variant for an A/B test.

Step 5: Click "A" / "+" on a step to add a B variant for an A/B test.
6

Click "Pause" to stop all sends from this sequence; click again to resume.

Step 6: Click "Pause" to stop all sends from this sequence; click again to resume.
7

Click "Enroll contacts" to add people, or add them from the Contacts page with Actions → Add to sequence.

Step 7: Click "Enroll contacts" to add people, or add them from the Contacts page with Actions → Add to sequence.

Open this guide on its own page · captured 2026-10-17

Add an AI-written email step 4 steps

Let Artra write each email per contact, in your voice, using what it knows about them — no template needed.

1

Open a sequence.

Step 1: Open a sequence.
2

Click "Add step".

Step 2: Click "Add step".
3

Click "AI Email". There is nothing to write: Artra uses your AI Setup (value prop, writing rules, strategies) and what it knows about each person.

Step 3: Click "AI Email". There is nothing to write: Artra uses your AI Setup (value prop, writing rules, strategies) and what it knows about each person.
4

The step is added after the last one with a one-day wait. Click "Edit" on it to change the wait or give it an angle.

Step 4: The step is added after the last one with a one-day wait. Click "Edit" on it to change the wait or give it an angle.

Open this guide on its own page · captured 2026-10-21

Add call, LinkedIn, video and manual steps 7 steps

Sequences are not only email. Mix in calls, LinkedIn touches, video replies, texts and manual tasks.

1

Open a sequence.

Step 1: Open a sequence.
2

Click "Add step".

Step 2: Click "Add step".
3

"Call" schedules a call task for the day it is due; it shows in Message Center and the dialer queue with the contact’s notes. The chip on each tile says who does the work: Artra, you, or the Chrome extension.

Step 3: "Call" schedules a call task for the day it is due; it shows in Message Center and the dialer queue with the contact’s notes. The chip on each tile says who does the work: Artra, you, or the Chrome extension.
4

"LinkedIn" is one tile with three actions — View profile, Connect, Message — all run through the Artra Chrome extension on your own LinkedIn account, within daily limits.

Step 4: "LinkedIn" is one tile with three actions — View profile, Connect, Message — all run through the Artra Chrome extension on your own LinkedIn account, within daily limits.
5

"Video email" records a short video when the step comes due and sends it as an email in the same thread, with view tracking.

Step 5: "Video email" records a short video when the step comes due and sends it as an email in the same thread, with view tracking.
6

"Email" opens the composer. Inside it, "Send manually" turns the step into a draft you personalize yourself, and the line under the subject says whether it replies in the previous email’s thread.

Step 6: "Email" opens the composer. Inside it, "Send manually" turns the step into a draft you personalize yourself, and the line under the subject says whether it replies in the previous email’s thread.
7

"Text message" needs A2P registration (Settings → Setup) first; until then it is greyed out.

Step 7: "Text message" needs A2P registration (Settings → Setup) first; until then it is greyed out.

Open this guide on its own page · captured 2026-10-21

Use dynamic fields 7 steps

Merge fields like {firstName} and {company} fill in per contact when a step sends.

1

Open a sequence from "Sequences".

Step 1: Open a sequence from "Sequences".
2

Click "Add step".

Step 2: Click "Add step".
3

Choose "Email".

Step 3: Choose "Email".
4

Click "{ } Variable" in the editor.

Step 4: Click "{ } Variable" in the editor.
5

Fields are grouped: basic fields, LinkedIn, social and posts, address, scheduling and your signature. Click one to insert it at the cursor.

Step 5: Fields are grouped: basic fields, LinkedIn, social and posts, address, scheduling and your signature. Click one to insert it at the cursor.
6

They work in the subject line too.

Step 6: They work in the subject line too.
7

A field with no value for a contact is left blank, so write sentences that still read well without it.

Step 7: A field with no value for a contact is left blank, so write sentences that still read well without it.

Open this guide on its own page · captured 2026-10-21

Scheduling messages and delays 6 steps

How the wait between steps, the send window and weekends decide when each step goes.

1

Each step shows the wait after the previous one. Click it to change the number of days.

Step 1: Each step shows the wait after the previous one. Click it to change the number of days.
2

The day and time on a step card is when it goes relative to enrollment, in your timezone.

Step 2: The day and time on a step card is when it goes relative to enrollment, in your timezone.
3

"Send on weekends" is off by default: steps that land on Saturday or Sunday move to Monday.

Step 3: "Send on weekends" is off by default: steps that land on Saturday or Sunday move to Monday.
4

The daily send window is in Settings → Setup.

Step 4: The daily send window is in Settings → Setup.
5

Emails are spread across these hours; nothing goes out before the start or after the end.

Step 5: Emails are spread across these hours; nothing goes out before the start or after the end.
6

The daily limit caps how many emails leave in a day; the rest roll to tomorrow.

Step 6: The daily limit caps how many emails leave in a day; the rest roll to tomorrow.

Open this guide on its own page · captured 2026-10-17

Create and use email templates 9 steps

Save a step as a template, insert one into a new step, or start a whole sequence from a template.

1

Open a sequence from "Sequences".

Step 1: Open a sequence from "Sequences".
2

Click "Add step".

Step 2: Click "Add step".
3

Choose "Email".

Step 3: Choose "Email".
4

Write the email once.

Step 4: Write the email once.
5

Click "Save as Template" to keep it under "Your Templates".

Step 5: Click "Save as Template" to keep it under "Your Templates".
6

In any later step, click "Insert Template".

Step 6: In any later step, click "Insert Template".
7

Pick a saved template; it fills the subject and body, which you can still edit.

Step 7: Pick a saved template; it fills the subject and body, which you can still edit.
8

For a whole sequence, click "Use template" at the bottom of the editor.

Step 8: For a whole sequence, click "Use template" at the bottom of the editor.
9

Pick a starter: Cold Basic, Dial Only, Webinar Invite, New Website Lead or Meeting Request. Every step is added and editable.

Step 9: Pick a starter: Cold Basic, Dial Only, Webinar Invite, New Website Lead or Meeting Request. Every step is added and editable.

Open this guide on its own page · captured 2026-10-21

The email editor 10 steps

Subject, formatting, links and images, variables, AI help, and a test send to yourself.

1

Open a sequence from "Sequences".

Step 1: Open a sequence from "Sequences".
2

Click "Add step".

Step 2: Click "Add step".
3

Choose "Email".

Step 3: Choose "Email".
4

Type the subject.

Step 4: Type the subject.
5

Bold, italic, underline, headings, lists, links and images are in the toolbar. Keep cold email mostly plain text.

Step 5: Bold, italic, underline, headings, lists, links and images are in the toolbar. Keep cold email mostly plain text.
6

"Variable" inserts a merge field.

Step 6: "Variable" inserts a merge field.
7

"AI line" adds a sentence or paragraph the AI writes per contact inside your template.

Step 7: "AI line" adds a sentence or paragraph the AI writes per contact inside your template.
8

"Require review before sending" holds each email for your OK in Message Center.

Step 8: "Require review before sending" holds each email for your OK in Message Center.
9

"Send Test to Me" emails you the step with your own details filled in.

Step 9: "Send Test to Me" emails you the step with your own details filled in.
10

Click "Save Step".

Step 10: Click "Save Step".

Open this guide on its own page · captured 2026-10-21

Add a call step 6 steps

A call step becomes a task on its due day, with the contact’s notes ready in the dialer.

1

Open a sequence from "Sequences".

Step 1: Open a sequence from "Sequences".
2

Click "Add step".

Step 2: Click "Add step".
3

Choose "Call".

Step 3: Choose "Call".
4

Add call notes or a script. They show in the dialer’s "Prep" tab when the call comes due.

Step 4: Add call notes or a script. They show in the dialer’s "Prep" tab when the call comes due.
5

Click "Save Step".

Step 5: Click "Save Step".
6

On the day, the call leads the Today tab’s "Needs you" list; click it to dial.

Step 6: On the day, the call leads the Today tab’s "Needs you" list; click it to dial.

Open this guide on its own page · captured 2026-10-21

Add an SMS step 4 steps

Text steps send from your Artra number once A2P registration is approved.

1

Open a sequence from "Sequences".

Step 1: Open a sequence from "Sequences".
2

Click "Add step".

Step 2: Click "Add step".
3

Choose "Text message". If it says "Registration required", finish A2P 10DLC under Settings → Setup first.

Step 3: Choose "Text message". If it says "Registration required", finish A2P 10DLC under Settings → Setup first.
4

Once registered, the tile opens a composer: keep the text short, include who you are, and use {firstName}. Replies land in Message Center.

Step 4: Once registered, the tile opens a composer: keep the text short, include who you are, and use {firstName}. Replies land in Message Center.

Open this guide on its own page · captured 2026-10-21

Add LinkedIn and social steps 9 steps

Profile view, connection request and message steps run through the Chrome extension on your own account.

1

Open a sequence from "Sequences".

Step 1: Open a sequence from "Sequences".
2

Click "Add step".

Step 2: Click "Add step".
3

"LinkedIn Profile View" visits the profile so you show up in their notifications.

Step 3: "LinkedIn Profile View" visits the profile so you show up in their notifications.
4

Click "LinkedIn Connection Request".

Step 4: Click "LinkedIn Connection Request".
5

Write the note (optional, 300 characters). Fields work here too.

Step 5: Write the note (optional, 300 characters). Fields work here too.
6

Choose what happens when you hit the daily LinkedIn limit: wait and retry tomorrow, or skip the step.

Step 6: Choose what happens when you hit the daily LinkedIn limit: wait and retry tomorrow, or skip the step.
7

Click "Save Step". The step runs when you press "Run in Chrome" in Message Center.

Step 7: Click "Save Step". The step runs when you press "Run in Chrome" in Message Center.
8

Open "Add step" again.

Step 8: Open "Add step" again.
9

"Social touch" is for anything else: a comment, a follow, a DM you write yourself. It becomes a task.

Step 9: "Social touch" is for anything else: a comment, a follow, a DM you write yourself. It becomes a task.

Open this guide on its own page · captured 2026-10-21

Add a video email step 6 steps

Record a short video and send it in the thread; opens and watch time are tracked.

1

Open a sequence from "Sequences".

Step 1: Open a sequence from "Sequences".
2

Click "Add step".

Step 2: Click "Add step".
3

Choose "Video email".

Step 3: Choose "Video email".
4

Write the subject and a line or two of text around the video.

Step 4: Write the subject and a line or two of text around the video.
5

The video itself is recorded when the step comes due, from the task in Message Center or the contact page, so each one can be personal.

Step 5: The video itself is recorded when the step comes due, from the task in Message Center or the contact page, so each one can be personal.
6

Click "Save Step".

Step 6: Click "Save Step".

Open this guide on its own page · captured 2026-10-21

Manual follow-up steps 8 steps

Steps you finish yourself: a personalized email, a reply in thread, or any task.

1

Open a sequence from "Sequences".

Step 1: Open a sequence from "Sequences".
2

Click "Add step".

Step 2: Click "Add step".
3

Choose "Email".

Step 3: Choose "Email".
4

Tick "Send manually": the step drafts from your template but waits for you to personalize and send.

Step 4: Tick "Send manually": the step drafts from your template but waits for you to personalize and send.
5

The line under the subject says whether it replies in the previous email’s thread; the link flips it.

Step 5: The line under the subject says whether it replies in the previous email’s thread; the link flips it.
6

Open "Add step" again.

Step 6: Open "Add step" again.
7

"Social touch" is a to-do on any channel.

Step 7: "Social touch" is a to-do on any channel.
8

Manual steps lead the Today tab’s "Needs you" list. Open the row, finish it, and mark it done.

Step 8: Manual steps lead the Today tab’s "Needs you" list. Open the row, finish it, and mark it done.

Open this guide on its own page · captured 2026-10-21

Preview a step as a recipient 6 steps

See a step exactly as one contact will get it, fields filled, before anything sends.

1

Open the sequence.

Step 1: Open the sequence.
2

Click the eye icon on a step.

Step 2: Click the eye icon on a step.
3

Pick a contact; the subject and body render with their fields.

Step 3: Pick a contact; the subject and body render with their fields.
4

For AI openers, Settings → AI Training → "Try it on a contact".

Step 4: For AI openers, Settings → AI Training → "Try it on a contact".
5

Search a contact.

Step 5: Search a contact.
6

Click "Compose preview opener" to see which strategy fires and the line it writes.

Step 6: Click "Compose preview opener" to see which strategy fires and the line it writes.

Open this guide on its own page · captured 2026-10-17


Message Center

A unified inbox where all email replies from sequence campaigns land. Manage conversations, log notes, and take action without leaving Artra.

  • Threaded conversations — Full email thread history per contact.
  • Reply directly — Send responses without leaving Artra.
  • Unread badges — Sidebar shows live unread count.
  • Archive & mark read — Keep your inbox clean with conversation states.

Step by step

Review and send what is queued 8 steps

Message Center is where today's steps wait for your OK. Review, edit, start or reschedule them.

1

Click "Message Center" in the sidebar. The badge is the number of items waiting on you.

Step 1: Click "Message Center" in the sidebar. The badge is the number of items waiting on you.
2

Use the tabs: "Not started" (enrolled, waiting for you to start them), "Scheduled today", "Review" (AI drafts needing a look), "Flagged" and "All".

Step 2: Use the tabs: "Not started" (enrolled, waiting for you to start them), "Scheduled today", "Review" (AI drafts needing a look), "Flagged" and "All".
3

Click the arrow next to a sequence to see each person's message.

Step 3: Click the arrow next to a sequence to see each person's message.
4

Click the preview icon to read the exact email before it goes out.

Step 4: Click the preview icon to read the exact email before it goes out.
5

Edit the copy here if you want to tweak it for this person.

Step 5: Edit the copy here if you want to tweak it for this person.
6

Click "Start all now" to send a sequence's queued messages immediately (paced by your daily limits).

Step 6: Click "Start all now" to send a sequence's queued messages immediately (paced by your daily limits).
7

Or click "Schedule" to pick a time.

Step 7: Or click "Schedule" to pick a time.
8

"Clear all" on the flagged banner dismisses review flags in one go once you have looked at them.

Step 8: "Clear all" on the flagged banner dismisses review flags in one go once you have looked at them.

Open this guide on its own page · captured 2026-10-18

Handle replies 6 steps

Every reply lands in Message Center with a sentiment tag and a suggested response you can edit and send.

1

Scroll to "Replies" in Message Center. "Today" shows what came in since midnight.

Step 1: Scroll to "Replies" in Message Center. "Today" shows what came in since midnight.
2

Click "This week" for the last seven days.

Step 2: Click "This week" for the last seven days.
3

Each reply shows the person, the sequence and the message. A reply pauses that person’s sequence automatically.

Step 3: Each reply shows the person, the sequence and the message. A reply pauses that person’s sequence automatically.
4

Click "Positive" to see only replies that read as interested — these are the ones to act on first.

Step 4: Click "Positive" to see only replies that read as interested — these are the ones to act on first.
5

Positive replies from the last 14 days. Negative replies and opt-outs are kept out of this list.

Step 5: Positive replies from the last 14 days. Negative replies and opt-outs are kept out of this list.
6

Open a reply to see the suggested response. Edit it, then send from your connected inbox; a booking link is added when someone asks for time.

Step 6: Open a reply to see the suggested response. Edit it, then send from your connected inbox; a booking link is added when someone asks for time.

Open this guide on its own page · captured 2026-10-17

Monitor your send queue 8 steps

What "Not started", "Scheduled today", "Review" and "Flagged" mean, and the buttons on each group.

1

"Not started" is everyone at step one, waiting for you to start them.

Step 1: "Not started" is everyone at step one, waiting for you to start them.
2

"Begin All" starts every queued sequence; "Start all now" starts one.

Step 2: "Begin All" starts every queued sequence; "Start all now" starts one.
3

"Scheduled today" is every step due today, grouped by sequence and step.

Step 3: "Scheduled today" is every step due today, grouped by sequence and step.
4

Expand a group to see each person, the send time and the status pill.

Step 4: Expand a group to see each person, the send time and the status pill.
5

Pills: Scheduled, Not started, Needs review, Paused, Action due (a manual step), Failed.

Step 5: Pills: Scheduled, Not started, Needs review, Paused, Action due (a manual step), Failed.
6

"Review" holds AI drafts and agent sends waiting for your OK.

Step 6: "Review" holds AI drafts and agent sends waiting for your OK.
7

"Flagged" are messages the pre-send check wants you to look at: missing fields, spam words, recently contacted.

Step 7: "Flagged" are messages the pre-send check wants you to look at: missing fields, spam words, recently contacted.
8

"Remove all" pulls a group out of the queue without deleting the contacts.

Step 8: "Remove all" pulls a group out of the queue without deleting the contacts.

Open this guide on its own page · captured 2026-10-18

Text conversations 4 steps

Send a text from a contact and see replies in Message Center.

1

Open a contact.

Step 1: Open a contact.
2

Click "Text". It is greyed out until A2P registration is approved.

Step 2: Click "Text". It is greyed out until A2P registration is approved.
3

Write the message and send from your Artra number. Earlier texts with this person show in the same panel.

Step 3: Write the message and send from your Artra number. Earlier texts with this person show in the same panel.
4

Inbound texts land in "Most recent replies" alongside email replies, tagged by sentiment.

Step 4: Inbound texts land in "Most recent replies" alongside email replies, tagged by sentiment.

Open this guide on its own page · captured 2026-10-20

Review AI-generated messages 8 steps

Where drafts wait, how to edit or regenerate, and how your edits teach the AI.

1

Open a sequence from "Sequences".

Step 1: Open a sequence from "Sequences".
2

Click "Add step".

Step 2: Click "Add step".
3

Choose "Email".

Step 3: Choose "Email".
4

Tick "Require review before sending" on any AI step.

Step 4: Tick "Require review before sending" on any AI step.
5

Drafts wait under "Review" in Message Center.

Step 5: Drafts wait under "Review" in Message Center.
6

Open a draft: "Looks good" sends it, "Edit" changes it, and thumbs down regenerates. What you keep and what you change feeds your voice profile.

Step 6: Open a draft: "Looks good" sends it, "Edit" changes it, and thumbs down regenerates. What you keep and what you change feeds your voice profile.
7

Settings → AI Training → "Learned from your feedback" lists the rules it picked up.

Step 7: Settings → AI Training → "Learned from your feedback" lists the rules it picked up.
8

Remove any rule that is wrong.

Step 8: Remove any rule that is wrong.

Open this guide on its own page · captured 2026-10-21


AI Enrichment

Uses AI-powered search and language models to discover new leads and fill in missing contact data. Each run consumes credits.

Discover with AI

Describe the type of prospect you're looking for in plain English (e.g. "VP of Sales at Series B SaaS companies in the US"). Artra runs a structured AI search and returns a qualified prospect list with email, company, and LinkedIn pre-filled.

Enrich Existing Contacts

Select contacts and run enrichment to fill in missing fields: job title, company size, industry, LinkedIn URL, phone number, and more.

CSV Upload for Approval

Upload a CSV of externally discovered prospects. Artra validates and enriches each row, then presents an approval queue before adding them to your database.

Credit usage. Each enrichment query or per-contact enrichment call deducts from your balance. Monitor usage under Account → Subscription.

Step by step

Research and enrich a list 8 steps

Add verified emails, company facts and AI-written columns to the contacts you already have.

1

Open "Research" from the sidebar, then click "Select Contacts" to pull people into the table.

Step 1: Open "Research" from the sidebar, then click "Select Contacts" to pull people into the table.
2

Click "Select Contacts".

Step 2: Click "Select Contacts".
3

Pick contacts by list, tag or search, then confirm.

Step 3: Pick contacts by list, tag or search, then confirm.
4

Click "Enrich Data" to choose what to add: verified email, phone, LinkedIn, company size, tech stack and more. Credits are charged per filled cell.

Step 4: Click "Enrich Data" to choose what to add: verified email, phone, LinkedIn, company size, tech stack and more. Credits are charged per filled cell.
5

Click "Fields" to add or hide columns.

Step 5: Click "Fields" to add or hide columns.
6

Or ask Max in the left rail, e.g. "What CRM does each company use?" — it adds a column and fills it row by row after you approve.

Step 6: Or ask Max in the left rail, e.g. "What CRM does each company use?" — it adds a column and fills it row by row after you approve.
7

Click "Discover" to find new people who match an ideal-customer description instead of enriching existing ones.

Step 7: Click "Discover" to find new people who match an ideal-customer description instead of enriching existing ones.
8

Describe who you want; approve the batch before any credits are spent.

Step 8: Describe who you want; approve the batch before any credits are spent.

Open this guide on its own page · captured 2026-10-17

Scope prospecting to named accounts 6 steps

Upload the companies in your book so Discover and agents only find people who work there.

1

Open Settings → Prospecting Accounts → "Manage my accounts" (or /my-accounts).

Step 1: Open Settings → Prospecting Accounts → "Manage my accounts" (or /my-accounts).
2

Upload a CSV of company domains (one per row) and click "Upload accounts".

Step 2: Upload a CSV of company domains (one per row) and click "Upload accounts".
3

Or click "Paste" and drop in a list of domains.

Step 3: Or click "Paste" and drop in a list of domains.
4

Paste domains one per line, then save.

Step 4: Paste domains one per line, then save.
5

Filter the list, or "Remove all" to clear it.

Step 5: Filter the list, or "Remove all" to clear it.
6

Admins choose the mode under Org settings → "Account scoping": Open, or Named accounts so each rep stays inside their list.

Step 6: Admins choose the mode under Org settings → "Account scoping": Open, or Named accounts so each rep stays inside their list.

Open this guide on its own page · captured 2026-10-17

The enrichment catalog 9 steps

Every enrichment you can run on a list, grouped by what it does and what it costs.

1

On Research, click "Enrich Data".

Step 1: On Research, click "Enrich Data".
2

"AI Enrichment": Fit Score (free), General AI Query, AI Generated Email, Pain-point Hypothesis, AI Humanizer. These use AI tokens.

Step 2: "AI Enrichment": Fit Score (free), General AI Query, AI Generated Email, Pain-point Hypothesis, AI Humanizer. These use AI tokens.
3

Click "Data Enrichment".

Step 3: Click "Data Enrichment".
4

Clean and validate: verified emails, phone numbers, LinkedIn URLs, company data. These use enrichment credits per filled cell.

Step 4: Clean and validate: verified emails, phone numbers, LinkedIn URLs, company data. These use enrichment credits per filled cell.
5

Click "Agent Enrichment".

Step 5: Click "Agent Enrichment".
6

Web research: the agent reads a website or LinkedIn and answers a question per row.

Step 6: Web research: the agent reads a website or LinkedIn and answers a question per row.
7

Click "Discover".

Step 7: Click "Discover".
8

Find new contacts that match a description instead of enriching existing rows.

Step 8: Find new contacts that match a description instead of enriching existing rows.
9

Search the catalog by name.

Step 9: Search the catalog by name.

Open this guide on its own page · captured 2026-10-17


Email Deliverability

Protect your sender reputation and maximize inbox placement.

Domain Warmup

Enable auto-warmup under Email Deliverability → Warmup for new sending domains. Volume ramps automatically over 4–6 weeks using safe, engagement-positive warmup messages.

Deliverability Dashboard

  • Bounce rate, complaint rate, and unsubscribe rate per inbox
  • Open rate and click-through rate trends
  • SPF, DKIM, and DMARC record status

Email Verification

Addresses are marked safe, risky, invalid, or unknown. Only invalid addresses are skipped, and hard bounces mark an address invalid automatically. See Contacts → Email Verification.

Step by step

Warm up an inbox 7 steps

Warmup sends a few emails a day to Artra’s warmup network, which writes back, so providers learn to trust your inbox before you send cold.

1

Open "More → Warmup" in the sidebar.

Step 1: Open "More → Warmup" in the sidebar.
2

Step 1 — "Connect the inbox to warm" is checked once a mailbox is linked. It also shows whether SPF, DKIM and DMARC are set.

Step 2: Step 1 — "Connect the inbox to warm" is checked once a mailbox is linked. It also shows whether SPF, DKIM and DMARC are set.
3

Step 2 is optional — click "Write" ("Edit" once saved) to write a warmup email in your own words. Keep it human and short.

Step 3: Step 2 is optional — click "Write" ("Edit" once saved) to write a warmup email in your own words. Keep it human and short.
4

Save the message. Artra mixes it with varied messages it writes, so your inbox doesn’t send the same email every time.

Step 4: Save the message. Artra mixes it with varied messages it writes, so your inbox doesn’t send the same email every time.
5

Step 3 — warmup settings work as they are: 20 emails a day per inbox, ramping up, for 30 days. Click "Change" to see them.

Step 5: Step 3 — warmup settings work as they are: 20 emails a day per inbox, ramping up, for 30 days. Click "Change" to see them.
6

The summary says what warmup will do. Open "Advanced settings" to change the daily number, how long it runs, the ramp, or to turn on automated replies once your email filter is set.

Step 6: The summary says what warmup will do. Open "Advanced settings" to change the daily number, how long it runs, the ramp, or to turn on automated replies once your email filter is set.
7

Once an inbox is connected, click "Start warmup". Use "Pause" any time.

Step 7: Once an inbox is connected, click "Start warmup". Use "Pause" any time.

Open this guide on its own page · captured 2026-10-20

Check a message for spam triggers 4 steps

Paste an email to score it for spam words before it goes into a sequence, and see whether your domain is blacklisted.

1

Scroll to "Spam Analyzer" and paste or type the email you plan to send.

Step 1: Scroll to "Spam Analyzer" and paste or type the email you plan to send.
2

Click "Analyze Message".

Step 2: Click "Analyze Message".
3

The analysis opens with a spam score out of 100 and the reasons; click "Next" to step through each flagged item. Rewrite until the score is low.

Step 3: The analysis opens with a spam score out of 100 and the reasons; click "Next" to step through each flagged item. Rewrite until the score is low.
4

"Blacklist Reports" on the right checks your sending domain against public blacklists. Click the refresh icon to re-check.

Step 4: "Blacklist Reports" on the right checks your sending domain against public blacklists. Click the refresh icon to re-check.

Open this guide on its own page · captured 2026-10-20

Set sending limits and data-finder confidence 9 steps

How many emails go out a day, when, and how sure Artra must be before it uses an email it found.

1

Click "Settings" in the sidebar.

Step 1: Click "Settings" in the sidebar.
2

Click the "Setup" tab.

Step 2: Click the "Setup" tab.
3

"Data finder" — choose how the email waterfall spends credits: Cheapest, Balanced, Max coverage or Custom.

Step 3: "Data finder" — choose how the email waterfall spends credits: Cheapest, Balanced, Max coverage or Custom.
4

Optionally cap the credits a single run may spend.

Step 4: Optionally cap the credits a single run may spend.
5

Click "Save waterfall".

Step 5: Click "Save waterfall".
6

"Daily send limit" caps emails per day across all mailboxes (250 by default). Each mailbox also has its own cap.

Step 6: "Daily send limit" caps emails per day across all mailboxes (250 by default). Each mailbox also has its own cap.
7

"Per-domain limit" keeps you from hitting one company with too many emails in a day.

Step 7: "Per-domain limit" keeps you from hitting one company with too many emails in a day.
8

Set the sending window. Emails are spread across these hours in your timezone.

Step 8: Set the sending window. Emails are spread across these hours in your timezone.
9

Click "Save limits".

Step 9: Click "Save limits".

Open this guide on its own page · captured 2026-10-17

Check domain health: SPF, DKIM, DMARC and blacklists 8 steps

The Deliverability dashboard tells you why emails are not landing and what to fix.

1

Click "Deliverability" under Insights.

Step 1: Click "Deliverability" under Insights.
2

"Factors" lists what is hurting you most: a missing DKIM, SPF or DMARC record shows here first.

Step 2: "Factors" lists what is hurting you most: a missing DKIM, SPF or DMARC record shows here first.
3

"DNS Settings" checks the three records on your sending domain. Add any missing record at your DNS host, then re-check.

Step 3: "DNS Settings" checks the three records on your sending domain. Add any missing record at your DNS host, then re-check.
4

"Domain Age" — new domains need warmup and low volume for the first weeks.

Step 4: "Domain Age" — new domains need warmup and low volume for the first weeks.
5

"Data Leaks" shows whether your address has appeared in known breaches, which raises spam-filter suspicion.

Step 5: "Data Leaks" shows whether your address has appeared in known breaches, which raises spam-filter suspicion.
6

Click "Double check" to verify DKIM on a real email.

Step 6: Click "Double check" to verify DKIM on a real email.
7

Send yourself a test email, open it, choose Show original, paste the source here and click Analyze.

Step 7: Send yourself a test email, open it, choose Show original, paste the source here and click Analyze.
8

"Blacklist" checks the major spam lists. If you are listed, pause sending and request delisting from the list’s site.

Step 8: "Blacklist" checks the major spam lists. If you are listed, pause sending and request delisting from the list’s site.

Open this guide on its own page · captured 2026-10-17

The Deliverability dashboard 6 steps

Delivery likelihood, reputation, factors hurting you, and daily send health.

1

Open "Deliverability" under Insights.

Step 1: Open "Deliverability" under Insights.
2

"Delivery likelihood" is the headline score: how likely your next send lands in the inbox.

Step 2: "Delivery likelihood" is the headline score: how likely your next send lands in the inbox.
3

"Email Reputation" trends your sender reputation over the months.

Step 3: "Email Reputation" trends your sender reputation over the months.
4

"Factors" lists what is pulling the score down, worst first.

Step 4: "Factors" lists what is pulling the score down, worst first.
5

"Email Activity" shows sent against undelivered by day; switch the month on the right.

Step 5: "Email Activity" shows sent against undelivered by day; switch the month on the right.
6

Below: DNS records, domain age, data leaks and blacklists, each with its own guide.

Step 6: Below: DNS records, domain age, data leaks and blacklists, each with its own guide.

Open this guide on its own page · captured 2026-10-17

DNS settings: SPF, DKIM and DMARC 6 steps

The three records every sending domain needs, and how to check them.

1

Under Insights → Deliverability, "DNS Settings" checks your sending domain.

Step 1: Under Insights → Deliverability, "DNS Settings" checks your sending domain.
2

SPF lists who may send for your domain. Add Artra’s include and your mail provider’s.

Step 2: SPF lists who may send for your domain. Add Artra’s include and your mail provider’s.
3

DKIM signs each email. Your provider gives you the TXT record to add.

Step 3: DKIM signs each email. Your provider gives you the TXT record to add.
4

DMARC tells receivers what to do when SPF or DKIM fail. Start with p=none.

Step 4: DMARC tells receivers what to do when SPF or DKIM fail. Start with p=none.
5

Click "Double check" to verify DKIM on a real email.

Step 5: Click "Double check" to verify DKIM on a real email.
6

Send yourself a test, open it, choose Show original, paste the source here and click Analyze.

Step 6: Send yourself a test, open it, choose Show original, paste the source here and click Analyze.

Open this guide on its own page · captured 2026-10-17

Domain age and data leaks 3 steps

Two signals spam filters weigh that you cannot change quickly, and what to do about them.

1

"Domain Age": domains under a few months old get less trust. Warm up and keep volume low until it grows.

Step 1: "Domain Age": domains under a few months old get less trust. Warm up and keep volume low until it grows.
2

"Data Leaks": whether your address appears in known breaches. Rotate the password and enable two-factor if it does.

Step 2: "Data Leaks": whether your address appears in known breaches. Rotate the password and enable two-factor if it does.
3

For a young domain, run warmup before cold sends.

Step 3: For a young domain, run warmup before cold sends.

Open this guide on its own page · captured 2026-10-20

Spam Analyzer 3 steps

Score an email for spam triggers before it goes into a sequence.

1

Under Warmup, paste the email into "Spam Analyzer".

Step 1: Under Warmup, paste the email into "Spam Analyzer".
2

Click "Analyze Message".

Step 2: Click "Analyze Message".
3

The score and flagged words appear. Rewrite until the score is low: no all-caps, no "free", one link at most.

Step 3: The score and flagged words appear. Rewrite until the score is low: no all-caps, no "free", one link at most.

Open this guide on its own page · captured 2026-10-20

Blacklist reports 4 steps

See whether your domain or IP is on a public spam list and what to do.

1

Under Warmup, "Blacklist Reports" checks the major lists.

Step 1: Under Warmup, "Blacklist Reports" checks the major lists.
2

Clear on every row is good. Click the refresh icon to re-check.

Step 2: Clear on every row is good. Click the refresh icon to re-check.
3

The Deliverability dashboard keeps the same table with the last checked time.

Step 3: The Deliverability dashboard keeps the same table with the last checked time.
4

If you are listed, pause sending, click "Visit site" and request delisting; most clear in a day or two.

Step 4: If you are listed, pause sending, click "Visit site" and request delisting; most clear in a day or two.

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Multi-Inbox & Mailboxes

Connect more than one sending mailbox and let Artra rotate sends across them to protect deliverability and lift daily volume.

Connecting Mailboxes

Add Gmail, Outlook, or SMTP mailboxes under Account → Connect Email. Each connected mailbox has its own warmup state, daily send cap, and health metrics.

How Many Mailboxes You Get

The Free plan connects a single sending mailbox, so there is nothing to rotate between — multi-inbox is a paid feature. Every paid plan connects unlimited mailboxes. See the exact numbers in the Plans table, which is generated from the live limits.

How Your Daily Volume Is Calculated

Sending volume is earned by warming inboxes, not granted by paying. Each mailbox carries a conservative daily cap of its own, and your account's ceiling is the total your warmed mailboxes can safely carry — up to the maximum your plan permits:

  • Your warmed capacity — what your mailboxes can carry today, added up. A fully warmed inbox contributes its full daily cap; one still warming contributes however far its ramp has climbed. One inbox is a few dozen a day; twenty is a few hundred.
  • Your plan's ceiling — how far that total is allowed to go. See the Plans table for the figure on each plan.
  • Your own setting — under Account → Sending you can always choose to send less. Nothing here raises a limit you deliberately lowered.

So reaching a higher number means adding and warming inboxes, not just upgrading. That is deliberate: a single inbox pushing a few hundred cold emails a day is what gets a domain filtered, while ten inboxes sending a few dozen each is not. Selling you a large number on one mailbox would be selling you a burned domain.

New Mailboxes Start Sending Right Away

A mailbox you add today begins carrying outreach immediately — it is throttled, not benched. It opens at roughly 10 emails a day and climbs automatically to its full daily cap over about three weeks, warming itself as it goes. There is no waiting period before it is useful.

Warmup messages do not count against that allowance. A mailbox ramping at 10/day can send 10 real emails and still warm itself alongside them — warmup is how the mailbox earns its capacity, so it never competes with your outreach for it. Your account ceiling rises as each mailbox warms, which is why capacity grows a little every day instead of jumping all at once.

A mailbox paused for elevated bounces is different — it stops carrying outreach entirely until its reputation recovers.

Rotation & Pacing

  • Round-robin sending — enrolled contacts are spread across your healthy mailboxes instead of hammering one inbox.
  • Per-mailbox daily limits — each mailbox respects its own cap and warmup ramp, so no single sender exceeds a safe volume.
  • Health-aware skipping — mailboxes with elevated bounce or complaint rates are paused from rotation automatically.

Reply Attribution

Inbound replies are matched back to the original sent message and mailbox, threaded into the Message Center, and trigger automatic sequence pausing on the affected contact.

Step by step

Add more sending mailboxes 4 steps

Spread sends across several inboxes so each stays under its daily cap and your domain reputation holds.

1

Click "Settings" in the sidebar.

Step 1: Click "Settings" in the sidebar.
2

Scroll to "Sending Mailboxes". Each connected inbox is listed with its daily limit and health.

Step 2: Scroll to "Sending Mailboxes". Each connected inbox is listed with its daily limit and health.
3

Click "Set up" next to Custom Email to add any SMTP/IMAP mailbox, or use the Gmail / Outlook switches above for OAuth.

Step 3: Click "Set up" next to Custom Email to add any SMTP/IMAP mailbox, or use the Gmail / Outlook switches above for OAuth.
4

Artra rotates across mailboxes automatically and pauses one that bounces. Your plan sets how many you can add.

Step 4: Artra rotates across mailboxes automatically and pauses one that bounces. Your plan sets how many you can add.

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Analytics Dashboard

A 360° view of outreach performance at /analytics-dashboard/overview.

MetricDescription
Emails SentTotal messages dispatched across all sequences
Open Rate% of delivered emails opened (pixel-tracked)
Reply Rate% of sent emails that received a reply
Bounce RateHard and soft bounces as % of sent
Sequence PerformancePer-sequence breakdown of all metrics above
Enrichment UsageCredits consumed and leads discovered

Step by step

Read your analytics 4 steps

Sends, replies, meetings and sequence performance, plus a deliverability dashboard.

1

Click "Overview" under Insights.

Step 1: Click "Overview" under Insights.
2

Click the date range to change the window.

Step 2: Click the date range to change the window.
3

Charts have their own week / month / quarter toggles.

Step 3: Charts have their own week / month / quarter toggles.
4

Click "Deliverability" under Insights for bounce rate, domain health (SPF, DKIM, DMARC) and blacklist status.

Step 4: Click "Deliverability" under Insights for bounce rate, domain health (SPF, DKIM, DMARC) and blacklist status.

Open this guide on its own page · captured 2026-10-17

The Overview dashboard 6 steps

Sends, calls, texts, replies, activity over time and your best sequences.

1

Open "Overview" under Insights.

Step 1: Open "Overview" under Insights.
2

Change the period at the top right.

Step 2: Change the period at the top right.
3

The four tiles: emails sent, calls placed, texts sent, replies, each against the prior period.

Step 3: The four tiles: emails sent, calls placed, texts sent, replies, each against the prior period.
4

"Total activity" by day; toggle week, month or quarter.

Step 4: "Total activity" by day; toggle week, month or quarter.
5

"Prospecting growth" is new contacts added versus the prior period.

Step 5: "Prospecting growth" is new contacts added versus the prior period.
6

"Top sequences" ranks by open and reply rate so you know what to copy.

Step 6: "Top sequences" ranks by open and reply rate so you know what to copy.

Open this guide on its own page · captured 2026-10-17


Calls Pro Plus & Scale

Integrated calling and SMS powered by Twilio — make and log calls to prospects directly within the platform.

  1. Upgrade to Pro Plus or Scale.
  2. Go to Account and provision a Twilio phone number.
  3. Navigate to Calls in the sidebar to start calling prospects.

SMS outreach is also available once a number is provisioned. Usage is governed by your plan's SMS allowance.

Step by step

Call someone from the browser 6 steps

Quick dial any number or contact; calls log automatically with outcome, recording and notes.

1

Open "More → Calls" in the sidebar for call history and filters.

Step 1: Open "More → Calls" in the sidebar for call history and filters.
2

Click the phone button in the bottom-right to open the dialer.

Step 2: Click the phone button in the bottom-right to open the dialer.
3

Search a contact by name, company or phone — or type a number on the keypad.

Step 3: Search a contact by name, company or phone — or type a number on the keypad.
4

"Prep" shows the contact's recent activity and notes before you dial; "Notes" and "Tasks" are there during the call.

Step 4: "Prep" shows the contact's recent activity and notes before you dial; "Notes" and "Tasks" are there during the call.
5

Click the record icon to toggle recording and consent handling for this call.

Step 5: Click the record icon to toggle recording and consent handling for this call.
6

Back on Calls, filter history by rep, outcome and date to review what happened.

Step 6: Back on Calls, filter history by rep, outcome and date to review what happened.

Open this guide on its own page · captured 2026-10-17

Run a power dialer session 7 steps

Queue up a list and dial through it back-to-back, with an optional voicemail drop.

1

Open the Power Dialer (from Calls → Call History, or /power-dialer).

Step 1: Open the Power Dialer (from Calls → Call History, or /power-dialer).
2

Search by name, company, email or phone to find people with a number.

Step 2: Search by name, company, email or phone to find people with a number.
3

Tick each contact to add them to the queue.

Step 3: Tick each contact to add them to the queue.
4

Keep adding — the "contacts selected" count updates below the list.

Step 4: Keep adding — the "contacts selected" count updates below the list.
5

Choose a pre-recorded voicemail to drop when nobody answers (optional).

Step 5: Choose a pre-recorded voicemail to drop when nobody answers (optional).
6

Click "Start session". The right panel shows who is being dialed, with notes and outcome buttons.

Step 6: Click "Start session". The right panel shows who is being dialed, with notes and outcome buttons.
7

"Voicemails" is where you record the messages used for drops.

Step 7: "Voicemails" is where you record the messages used for drops.

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Set up calling, texting and voicemail drops 8 steps

Get a number, decide how inbound calls are handled, and record the voicemail the dialer drops.

1

Click "Settings" in the sidebar.

Step 1: Click "Settings" in the sidebar.
2

Click the "Setup" tab.

Step 2: Click the "Setup" tab.
3

Under "Phone Setup", choose a city for the area code you want.

Step 3: Under "Phone Setup", choose a city for the area code you want.
4

Click "Search" and pick a number. Texting (SMS) also needs the A2P 10DLC registration further down this tab; calling works right away.

Step 4: Click "Search" and pick a number. Texting (SMS) also needs the A2P 10DLC registration further down this tab; calling works right away.
5

Admins on Pro+ or Scale can buy numbers into a team pool and assign them to reps. Once you own a number, call forwarding and recording settings appear here too.

Step 5: Admins on Pro+ or Scale can buy numbers into a team pool and assign them to reps. Once you own a number, call forwarding and recording settings appear here too.
6

Under voicemails, name a recording, e.g. "Default drop".

Step 6: Under voicemails, name a recording, e.g. "Default drop".
7

Click "Record" and read your message. The power dialer can drop it automatically when nobody answers.

Step 7: Click "Record" and read your message. The power dialer can drop it automatically when nobody answers.
8

Tick "Default" to use it unless you pick another in a session.

Step 8: Tick "Default" to use it unless you pick another in a session.

Open this guide on its own page · captured 2026-10-17

Call logs and recordings 7 steps

Every call with outcome, duration, recording and transcript.

1

Open "More → Calls".

Step 1: Open "More → Calls".
2

Filter by outcome: connected, no answer, voicemail left, busy, bad number.

Step 2: Filter by outcome: connected, no answer, voicemail left, busy, bad number.
3

Managers can filter by rep.

Step 3: Managers can filter by rep.
4

Pick a date range and click "Apply".

Step 4: Pick a date range and click "Apply".
5

Search by name, company or number.

Step 5: Search by name, company or number.
6

Each row shows who, when, how long and the outcome. A recorded call has a play button and, once processed, a transcript and summary.

Step 6: Each row shows who, when, how long and the outcome. A recorded call has a play button and, once processed, a transcript and summary.
7

Recording and consent settings are under Settings → Setup → Phone Setup.

Step 7: Recording and consent settings are under Settings → Setup → Phone Setup.

Open this guide on its own page · captured 2026-10-17


Power Dialer Pro+ & Scale

Work a call list back-to-back from inside Artra. The dialer manages sessions, logs outcomes to the contact, and drops pre-recorded voicemails.

  • Click-to-call — dial any contact directly from the dialer or a contact record.
  • Call sessions — queue a filtered list and move through it call by call, with disposition logging.
  • Voicemail drop — leave a saved voicemail with one click and move to the next prospect.
  • SMS follow-up — send a text after a call once a Twilio number is provisioned.

Step by step

Call someone from the browser 6 steps

Quick dial any number or contact; calls log automatically with outcome, recording and notes.

1

Open "More → Calls" in the sidebar for call history and filters.

Step 1: Open "More → Calls" in the sidebar for call history and filters.
2

Click the phone button in the bottom-right to open the dialer.

Step 2: Click the phone button in the bottom-right to open the dialer.
3

Search a contact by name, company or phone — or type a number on the keypad.

Step 3: Search a contact by name, company or phone — or type a number on the keypad.
4

"Prep" shows the contact's recent activity and notes before you dial; "Notes" and "Tasks" are there during the call.

Step 4: "Prep" shows the contact's recent activity and notes before you dial; "Notes" and "Tasks" are there during the call.
5

Click the record icon to toggle recording and consent handling for this call.

Step 5: Click the record icon to toggle recording and consent handling for this call.
6

Back on Calls, filter history by rep, outcome and date to review what happened.

Step 6: Back on Calls, filter history by rep, outcome and date to review what happened.

Open this guide on its own page · captured 2026-10-17

Run a power dialer session 7 steps

Queue up a list and dial through it back-to-back, with an optional voicemail drop.

1

Open the Power Dialer (from Calls → Call History, or /power-dialer).

Step 1: Open the Power Dialer (from Calls → Call History, or /power-dialer).
2

Search by name, company, email or phone to find people with a number.

Step 2: Search by name, company, email or phone to find people with a number.
3

Tick each contact to add them to the queue.

Step 3: Tick each contact to add them to the queue.
4

Keep adding — the "contacts selected" count updates below the list.

Step 4: Keep adding — the "contacts selected" count updates below the list.
5

Choose a pre-recorded voicemail to drop when nobody answers (optional).

Step 5: Choose a pre-recorded voicemail to drop when nobody answers (optional).
6

Click "Start session". The right panel shows who is being dialed, with notes and outcome buttons.

Step 6: Click "Start session". The right panel shows who is being dialed, with notes and outcome buttons.
7

"Voicemails" is where you record the messages used for drops.

Step 7: "Voicemails" is where you record the messages used for drops.

Open this guide on its own page · captured 2026-10-17


Texting Setup Pro+ & Scale

Before you can text prospects from a local number, US carriers require your business to be registered for business texting (called A2P 10DLC). This applies to every texting tool, not just Artra. Artra does the registration for you from one short form.

Why there's a fee

Carriers charge every registered business a one-time fee through The Campaign Registry: one fee to register your business (the "brand") and one to review what you'll be texting about (the "campaign"). Artra passes these through at cost, with no markup, and charges each one to your card on file just before that step is submitted to the carriers. The small monthly carrier fee is covered by Artra.

No EIN (individual)Business with an EIN
Business registration$4.50$46.00
Campaign review$15.00$15.00
One-time total$19.50$61.00
Monthly carrier fee$2.00 — covered by Artra$2.00 — covered by Artra

How it works

  1. Go to Account → Texting and answer one question: does your business have an EIN (tax ID)? Without one, you register as an individual, which costs less. Twilio texts a confirmation link to your mobile, and you tap it to confirm.
  2. Review the fees and confirm. Each fee is charged to your card, separately from your plan, just before its step is submitted. If the charge doesn't go through, registration pauses and the page shows a link to pay with any card. It picks up again on its own once the fee is paid.
  3. Artra submits each step and checks on it automatically. Carrier review usually takes a few days and can take longer.
  4. If a step is rejected, you'll see the reason on the same page. Fix the details and try again. You're only charged again for steps that weren't already paid.

Step by step

Register to send texts (A2P 10DLC) 7 steps

US carriers require business registration before SMS steps can send. It is a one-time form; approval usually takes a few days.

1

Click "Settings" in the sidebar.

Step 1: Click "Settings" in the sidebar.
2

Click the "Setup" tab.

Step 2: Click the "Setup" tab.
3

Scroll to "A2P 10DLC Registration". You need a phone number first (see Phone Setup above it).

Step 3: Scroll to "A2P 10DLC Registration". You need a phone number first (see Phone Setup above it).
4

Enter the legal business name exactly as registered.

Step 4: Enter the legal business name exactly as registered.
5

Choose the business type and industry.

Step 5: Choose the business type and industry.
6

Enter the EIN / tax ID — carriers verify it against public records, so typos are the usual reason for rejection.

Step 6: Enter the EIN / tax ID — carriers verify it against public records, so typos are the usual reason for rejection.
7

Add the address and website, then the contact person in step 2, and submit. SMS steps unlock automatically once the campaign is approved; a fee is charged at submission.

Step 7: Add the address and website, then the contact person in step 2, and submit. SMS steps unlock automatically once the campaign is approved; a fee is charged at submission.

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Pipeline & Deals

Track opportunities through stages on a board view, tied to the contacts you're already working.

  • Deal stages — move opportunities across a customizable pipeline.
  • Board & list views — see your pipeline as a kanban board or a sortable list.
  • Contact-linked — every deal is anchored to a contact, so outreach activity and deal progress stay together.

Step by step

Track a deal in the pipeline 10 steps

Create deals, move them across stages and forecast against quotas.

1

Open "More → Pipeline" in the sidebar.

Step 1: Open "More → Pipeline" in the sidebar.
2

Click "New Deal".

Step 2: Click "New Deal".
3

Type a title.

Step 3: Type a title.
4

Enter the value. Probability fills in from the stage unless you override it.

Step 4: Enter the value. Probability fills in from the stage unless you override it.
5

Choose the stage.

Step 5: Choose the stage.
6

Note where it came from (optional), add a close date and notes.

Step 6: Note where it came from (optional), add a close date and notes.
7

Click "Save".

Step 7: Click "Save".
8

The deal appears in its stage column. Drag it to another column as it progresses.

Step 8: The deal appears in its stage column. Drag it to another column as it progresses.
9

Click the stage settings icon to rename stages or change their default probabilities.

Step 9: Click the stage settings icon to rename stages or change their default probabilities.
10

Click "Quotas" to set targets per rep; the Team → Forecast page tracks attainment.

Step 10: Click "Quotas" to set targets per rep; the Team → Forecast page tracks attainment.

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Calendar & Booking

See your meetings and upcoming sequence steps, and give prospects a page to book time with you.

  • Calendar — Meetings tied to contacts, plus upcoming sequence steps on a calendar view.
  • Sequence timeline — See when each contact's next touch is scheduled.

Booking Page

Artra includes its own booking page, so you don't need Calendly. Set it up under Account → Booking Page (/booking/settings).

  • Live availability — Open times come from your connected Google or Outlook calendar, so prospects only see times you're actually free.
  • Real invites — A booking creates the event on your calendar and sends the prospect an invite.
  • Sequences pause — When a prospect books, their sequence pauses automatically.
  • Booking link in messages — Add {{bookingLink}} to any email step to insert your link.

Step by step

Use the calendar 6 steps

See emails, calls, tasks and meetings on one calendar, and add your own events.

1

Open "More → Calendar" in the sidebar.

Step 1: Open "More → Calendar" in the sidebar.
2

Use the checkboxes on the left to show or hide emails, calls, tasks, events and bookings.

Step 2: Use the checkboxes on the left to show or hide emails, calls, tasks, events and bookings.
3

Switch between day, week, month and list views.

Step 3: Switch between day, week, month and list views.
4

Click "Add Event".

Step 4: Click "Add Event".
5

Type a title, pick start and end, and add a link or location.

Step 5: Type a title, pick start and end, and add a link or location.
6

Click "Add".

Step 6: Click "Add".

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Set up your booking page 8 steps

Give prospects a link to grab time on your calendar. Max and your agents use it in replies.

1

Open Booking settings (Settings → Calendar, or /booking/settings).

Step 1: Open Booking settings (Settings → Calendar, or /booking/settings).
2

Connect Google or Outlook Calendar so busy times are respected.

Step 2: Connect Google or Outlook Calendar so busy times are respected.
3

Choose the link slug — your page lives at /book/<slug>.

Step 3: Choose the link slug — your page lives at /book/<slug>.
4

Name the meeting type.

Step 4: Name the meeting type.
5

Set the days and hours you take meetings.

Step 5: Set the days and hours you take meetings.
6

Pick the duration, buffer between meetings, notice needed and how far out people can book.

Step 6: Pick the duration, buffer between meetings, notice needed and how far out people can book.
7

Choose whether a video link is added automatically.

Step 7: Choose whether a video link is added automatically.
8

Click "Save booking page". Share the link or let Max include it when someone asks for time.

Step 8: Click "Save booking page". Share the link or let Max include it when someone asks for time.

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AI Agents

Agents find prospects, research them, decide who's worth contacting, and reach out, on a schedule or whenever something happens.

Your Agents

The Agents page (/agents) lists every agent with its status and recent results: people found, messages sent, replies, and meetings. Switch between the board and table views, filter by status, and start or pause any agent from its card.

Building an Agent

  1. On Agents, click Create an agent. This opens the builder.
  2. Add steps from the palette. Steps are grouped in the order an agent works: Find people → Start it automatically → Learn about them → Decide who's worth it → Reach out.
  3. Connect the steps, then click a step to set it up in the side panel.
  4. Or describe what you want to Max in the builder's chat, and it will build or edit the steps for you.
  5. Click Turn on (top right). Under Try it first you can preview it for free, check it for problems, or run it once; then pick when it runs and turn it on.

Scheduling

Turn on is where an agent starts running by itself. Pick the days and time it runs, for example "weekdays at 9am", in your timezone; once on, the button reads like "On · weekdays at 9:00 AM". An agent can also run whenever something happens, using a Start on an event step connected to the next step. Turn it off to stop it without deleting it.

How Much an Agent Does on Its Own

  • You send — Nothing starts on its own.
  • Review everything — The agent runs, but the contacts it finds and every message it writes wait for your approval.
  • Autonomous — The agent runs, adds contacts, and sends without asking.

Step by step

Build an agent 10 steps

Agents run a play on their own: find people, research them, decide who is worth it, write and send. Start from a template.

1

Click "Agents" in the sidebar. Max is prebuilt; create another when you want a different play.

Step 1: Click "Agents" in the sidebar. Max is prebuilt; create another when you want a different play.
2

Click "Create an agent".

Step 2: Click "Create an agent".
3

The builder opens with a template picker.

Step 3: The builder opens with a template picker.
4

Click a template, e.g. "Find & email new prospects".

Step 4: Click a template, e.g. "Find & email new prospects".
5

The steps appear on the canvas. Drag more steps from the left rail; click a step to set its options.

Step 5: The steps appear on the canvas. Drag more steps from the left rail; click a step to set its options.
6

Type a name for the agent.

Step 6: Type a name for the agent.
7

Click "Validate" to check every step is configured.

Step 7: Click "Validate" to check every step is configured.
8

"Turn on" (top right) is how the agent starts by itself: pick days and a time, then turn it on. Until then it only runs when you start it.

Step 8: "Turn on" (top right) is how the agent starts by itself: pick days and a time, then turn it on. Until then it only runs when you start it.
9

"For Review" is how far it can go on its own: drafts wait for you, or sends go out automatically.

Step 9: "For Review" is how far it can go on its own: drafts wait for you, or sends go out automatically.
10

Click "Save". Then open "Turn on" — its "Try it first" section has a free Preview to run before you turn it on.

Step 10: Click "Save". Then open "Turn on" — its "Try it first" section has a free Preview to run before you turn it on.

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Decide how much an agent does on its own 4 steps

Copilot keeps you in the loop; Autopilot lets a proven agent send without waiting.

1

Open "Agents". Each card shows who it targets, why it reaches out, how it sounds and how far it can go.

Step 1: Open "Agents". Each card shows who it targets, why it reaches out, how it sounds and how far it can go.
2

Click the "Copilot" pill on an agent to change its autonomy.

Step 2: Click the "Copilot" pill on an agent to change its autonomy.
3

Pick a level. Emails whose step is set to review always wait for your OK regardless.

Step 3: Pick a level. Emails whose step is set to review always wait for your OK regardless.
4

Click "Configure Max" to edit the prebuilt agent's targeting, voice and limits.

Step 4: Click "Configure Max" to edit the prebuilt agent's targeting, voice and limits.

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Configure a step in the agent builder 8 steps

Each step on the canvas has its own settings: where to find people, what to research, what to send.

1

Open the builder (Agents → Create an agent).

Step 1: Open the builder (Agents → Create an agent).
2

Pick a template, e.g. "Research my contacts".

Step 2: Pick a template, e.g. "Research my contacts".
3

The steps appear as cards. Lines between them show the order contacts flow through.

Step 3: The steps appear as cards. Lines between them show the order contacts flow through.
4

Click a setting on a card (here, the research fields) to change it.

Step 4: Click a setting on a card (here, the research fields) to change it.
5

Choose the columns to add — emails, LinkedIn posts, website summary, or a question for the AI to answer per contact.

Step 5: Choose the columns to add — emails, LinkedIn posts, website summary, or a question for the AI to answer per contact.
6

Drag more steps from the left rail: find people, start on an event, keep or drop, split into branches, wait.

Step 6: Drag more steps from the left rail: find people, start on an event, keep or drop, split into branches, wait.
7

"Data" shows the rows the agent produced on its last run.

Step 7: "Data" shows the rows the agent produced on its last run.
8

"Validate" flags any step that is not fully configured before you run.

Step 8: "Validate" flags any step that is not fully configured before you run.

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Schedule an agent and review what it did 7 steps

Run on a schedule or on an event, run it now, and see the rows and drafts each run produced.

1

Open the builder (Agents → Create an agent).

Step 1: Open the builder (Agents → Create an agent).
2

Pick a template.

Step 2: Pick a template.
3

"Turn on" (top right) opens "When this agent runs": a weekly schedule, any event steps, and "Try it first" (Preview, Check for issues, a live test on 1 contact, Run once now). Once on it reads like "On · weekdays at 9:00 AM".

Step 3: "Turn on" (top right) opens "When this agent runs": a weekly schedule, any event steps, and "Try it first" (Preview, Check for issues, a live test on 1 contact, Run once now). Once on it reads like "On · weekdays at 9:00 AM".
4

Or drag "Start on an event" from the rail so it runs when a contact replies or is added.

Step 4: Or drag "Start on an event" from the rail so it runs when a contact replies or is added.
5

"For Review" lists the drafts and actions from past runs that are waiting for your approval.

Step 5: "For Review" lists the drafts and actions from past runs that are waiting for your approval.
6

"Data" shows the contacts and columns the last run produced.

Step 6: "Data" shows the contacts and columns the last run produced.
7

How much an agent may do without you is set on its card under Agents — the Copilot / Autopilot pill. See "Decide how much an agent does on its own".

Step 7: How much an agent may do without you is set on its card under Agents — the Copilot / Autopilot pill. See "Decide how much an agent does on its own".

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Trigger steps: start on an event or a schedule 4 steps

What makes an agent run: you, a schedule, or something a contact does.

1

Open the builder: Agents → "Create an agent".

Step 1: Open the builder: Agents → "Create an agent".
2

Pick a template to start from, e.g. "Find & email new prospects".

Step 2: Pick a template to start from, e.g. "Find & email new prospects".
3

Drag "Start on an event" from the rail. It runs when a contact replies or is added, instead of waiting for you.

Step 3: Drag "Start on an event" from the rail. It runs when a contact replies or is added, instead of waiting for you.
4

"Turn on" (top right) is where it starts by itself: on a weekly schedule, on the event steps you add, or both. Turn on is greyed out until one of them would start it.

Step 4: "Turn on" (top right) is where it starts by itself: on a weekly schedule, on the event steps you add, or both. Turn on is greyed out until one of them would start it.

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Action steps: email, LinkedIn, sequence 6 steps

The steps that reach out, and the channel setting on each.

1

Open the builder: Agents → "Create an agent".

Step 1: Open the builder: Agents → "Create an agent".
2

Pick a template to start from, e.g. "Find & email new prospects".

Step 2: Pick a template to start from, e.g. "Find & email new prospects".
3

"AI writes & sends": Max personalizes a message per contact from live signals and sends it.

Step 3: "AI writes & sends": Max personalizes a message per contact from live signals and sends it.
4

Click "Channels" on the card.

Step 4: Click "Channels" on the card.
5

Choose email, LinkedIn or both. SMS and calls are not agent channels; use a sequence for those.

Step 5: Choose email, LinkedIn or both. SMS and calls are not agent channels; use a sequence for those.
6

"Add to a sequence" hands contacts to a cadence you built, with calls and texts in it.

Step 6: "Add to a sequence" hands contacts to a cadence you built, with calls and texts in it.

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Decision and filter steps 5 steps

Keep only the right people, score them, and route the rest.

1

Open the builder: Agents → "Create an agent".

Step 1: Open the builder: Agents → "Create an agent".
2

Pick a template to start from, e.g. "Find & email new prospects".

Step 2: Pick a template to start from, e.g. "Find & email new prospects".
3

"Keep or drop" keeps contacts that match rules you write: title contains, company size, country.

Step 3: "Keep or drop" keeps contacts that match rules you write: title contains, company size, country.
4

"Score & rank" rates fit 0 to 100 against your ideal customer and drops the weakest.

Step 4: "Score & rank" rates fit 0 to 100 against your ideal customer and drops the weakest.
5

"Split into branches" sends matches down a ✓ path and the rest down a ✗ path, so each can get different outreach.

Step 5: "Split into branches" sends matches down a ✓ path and the rest down a ✗ path, so each can get different outreach.

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Hand contacts to a sequence 5 steps

Let the agent find and qualify, and a sequence you already built do the outreach.

1

Open the builder: Agents → "Create an agent".

Step 1: Open the builder: Agents → "Create an agent".
2

Pick a template to start from, e.g. "Find & email new prospects".

Step 2: Pick a template to start from, e.g. "Find & email new prospects".
3

Drag "Add to a sequence" onto the canvas after your filter step.

Step 3: Drag "Add to a sequence" onto the canvas after your filter step.
4

Connect the filter’s ✓ output to it, then pick the sequence on the card.

Step 4: Connect the filter’s ✓ output to it, then pick the sequence on the card.
5

Contacts the agent adds show up in Message Center like any enrollment and follow the sequence’s schedule.

Step 5: Contacts the agent adds show up in Message Center like any enrollment and follow the sequence’s schedule.

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Wait steps and advanced logic 6 steps

Hold contacts, branch on outcomes, and chain steps for multi-touch plays.

1

Open the builder: Agents → "Create an agent".

Step 1: Open the builder: Agents → "Create an agent".
2

Pick a template to start from, e.g. "Find & email new prospects".

Step 2: Pick a template to start from, e.g. "Find & email new prospects".
3

"Wait" holds contacts for a number of days before the next step, e.g. after a connection request.

Step 3: "Wait" holds contacts for a number of days before the next step, e.g. after a connection request.
4

Combine "Split into branches" with "Start on an event" to react: replied → add to a sequence; no reply → wait, then a second touch.

Step 4: Combine "Split into branches" with "Start on an event" to react: replied → add to a sequence; no reply → wait, then a second touch.
5

Any step can come after any other; drag from a card’s "Connect" to draw the order.

Step 5: Any step can come after any other; drag from a card’s "Connect" to draw the order.
6

"Validate" flags steps with no input or no settings before you run.

Step 6: "Validate" flags steps with no input or no settings before you run.

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Run and schedule an agent 4 steps

Run once, run on a schedule, and what the run options mean.

1

Open the builder: Agents → "Create an agent".

Step 1: Open the builder: Agents → "Create an agent".
2

Pick a template to start from, e.g. "Find & email new prospects".

Step 2: Pick a template to start from, e.g. "Find & email new prospects".
3

Click "Save" first — an agent has to be saved before it can be turned on.

Step 3: Click "Save" first — an agent has to be saved before it can be turned on.
4

"Turn on" (top right) opens "When this agent runs": "On a schedule" for days and a time, plus any event steps. "Try it first" has a free Preview, Check for issues, a live test on 1 contact, and "Run once now" for a full live pass. Once on it reads like "On · weekdays at 9:00 AM".

Step 4: "Turn on" (top right) opens "When this agent runs": "On a schedule" for days and a time, plus any event steps. "Try it first" has a free Preview, Check for issues, a live test on 1 contact, and "Run once now" for a full live pass. Once on it reads like "On · weekdays at 9:00 AM".

Open this guide on its own page · captured 2026-10-20

Execution history and debugging 6 steps

What a run did, step by step, and the data it produced.

1

Open the builder: Agents → "Create an agent".

Step 1: Open the builder: Agents → "Create an agent".
2

Pick a template to start from, e.g. "Find & email new prospects".

Step 2: Pick a template to start from, e.g. "Find & email new prospects".
3

Open the "..." menu and click "Runs history" for every past run with status and duration.

Step 3: Open the "..." menu and click "Runs history" for every past run with status and duration.
4

"Last run report" summarizes what was found, kept, dropped and sent.

Step 4: "Last run report" summarizes what was found, kept, dropped and sent.
5

"Data" shows the contacts and columns the last run produced; each card’s IN / OUT counts show where contacts dropped off.

Step 5: "Data" shows the contacts and columns the last run produced; each card’s IN / OUT counts show where contacts dropped off.
6

The agent card on "Agents" shows the last run and anything waiting on you.

Step 6: The agent card on "Agents" shows the last run and anything waiting on you.

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Approve the people an agent found 4 steps

In Copilot, an agent shows you who it found before it reaches out.

1

An agent that is waiting says so on its card under "Agents".

Step 1: An agent that is waiting says so on its card under "Agents".
2

The list waits under "Review" in Message Center.

Step 2: The list waits under "Review" in Message Center.
3

Untick anyone who is not a fit, then approve. The run continues with the rest.

Step 3: Untick anyone who is not a fit, then approve. The run continues with the rest.
4

The Copilot pill on the card is where you let a trusted agent skip this step.

Step 4: The Copilot pill on the card is where you let a trusted agent skip this step.

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Agent Steps

An agent is a chain of steps. Each step's output becomes the next step's input.

Find people
Find people

Search for new prospects, or pull in contacts you already have.

Find people
Describe your ideal customer

Write who you want in plain words and Artra finds them. (Beta)

Start automatically
Start on an event

Run automatically when a contact replies or is added.

Learn about them
Research each contact

Add columns such as emails, LinkedIn posts, or a website summary, or ask AI anything about each contact. Uses credits.

Decide
Keep or drop

Keep only the contacts that match your rules.

Decide
Split into branches

Send contacts down a ✓ path or a ✗ path.

Decide
Wait

Hold contacts for a while, then carry on.

Decide
Score & rank

Rate each contact's fit and drop the weakest.

Reach out
AI writes & sends

Max writes a personalized message for each contact from live signals and sends it.

Reach out
Add to a sequence

Enroll contacts in a sequence you already built.

Step by step

Configure a step in the agent builder 8 steps

Each step on the canvas has its own settings: where to find people, what to research, what to send.

1

Open the builder (Agents → Create an agent).

Step 1: Open the builder (Agents → Create an agent).
2

Pick a template, e.g. "Research my contacts".

Step 2: Pick a template, e.g. "Research my contacts".
3

The steps appear as cards. Lines between them show the order contacts flow through.

Step 3: The steps appear as cards. Lines between them show the order contacts flow through.
4

Click a setting on a card (here, the research fields) to change it.

Step 4: Click a setting on a card (here, the research fields) to change it.
5

Choose the columns to add — emails, LinkedIn posts, website summary, or a question for the AI to answer per contact.

Step 5: Choose the columns to add — emails, LinkedIn posts, website summary, or a question for the AI to answer per contact.
6

Drag more steps from the left rail: find people, start on an event, keep or drop, split into branches, wait.

Step 6: Drag more steps from the left rail: find people, start on an event, keep or drop, split into branches, wait.
7

"Data" shows the rows the agent produced on its last run.

Step 7: "Data" shows the rows the agent produced on its last run.
8

"Validate" flags any step that is not fully configured before you run.

Step 8: "Validate" flags any step that is not fully configured before you run.

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Personalization

Artra drafts personalized openers and messaging grounded in each contact's enrichment, company, and role — not generic mail-merge tokens.

How It Works

  • Strategies — Artra picks a personalization angle (recent signal, role pain, company context) per contact.
  • Preview variants — review generated openers before they go out, and regenerate if needed.
  • Saved stacks — reusable personalization configurations applied across a sequence or workflow.
Higher plans use more capable models for generation, improving quality on complex personas.

Step by step

Teach Artra your pitch and voice 10 steps

AI Setup is what Max and AI email steps draw on: what you sell, how you write, and which signals to open with.

1

Click "Settings" in the sidebar.

Step 1: Click "Settings" in the sidebar.
2

Click the "AI Training" tab.

Step 2: Click the "AI Training" tab.
3

Fill in your company, industry and target customer.

Step 3: Fill in your company, industry and target customer.
4

Describe what you sell in a sentence or two. This is the single biggest lever on email quality.

Step 4: Describe what you sell in a sentence or two. This is the single biggest lever on email quality.
5

Click "Save Changes".

Step 5: Click "Save Changes".
6

"Writing rules" — add rules like "no exclamation marks" or "lead with value prop". The defaults are a good start.

Step 6: "Writing rules" — add rules like "no exclamation marks" or "lead with value prop". The defaults are a good start.
7

Click "Add Rule".

Step 7: Click "Add Rule".
8

"Strategies" map a signal (job change, funding, a LinkedIn post) to the opener Artra writes. Turn on the ones that fit your motion.

Step 8: "Strategies" map a signal (job change, funding, a LinkedIn post) to the opener Artra writes. Turn on the ones that fit your motion.
9

"Try it on a contact" — search a contact and compose a preview opener to see your setup in action.

Step 9: "Try it on a contact" — search a contact and compose a preview opener to see your setup in action.
10

Click "Compose preview opener". Thumbs up or down on the result teaches your voice profile.

Step 10: Click "Compose preview opener". Thumbs up or down on the result teaches your voice profile.

Open this guide on its own page · captured 2026-10-17

How Artra’s AI works 6 steps

Where AI shows up, what it reads, and which model writes for you.

1

Settings → "AI Training" is the AI’s brief: company, target customer, value prop.

Step 1: Settings → "AI Training" is the AI’s brief: company, target customer, value prop.
2

The "Model" section picks which model writes: a fast one for everyday drafts or the most capable for hard research.

Step 2: The "Model" section picks which model writes: a fast one for everyday drafts or the most capable for hard research.
3

"Writing Rules" are injected into every request.

Step 3: "Writing Rules" are injected into every request.
4

AI writes in three places: AI Email steps and AI blocks in sequences...

Step 4: AI writes in three places: AI Email steps and AI blocks in sequences...
5

...AI enrichments on Research...

Step 5: ...AI enrichments on Research...
6

...and agents, where Max researches and writes for each person found.

Step 6: ...and agents, where Max researches and writes for each person found.

Open this guide on its own page · captured 2026-10-17

Writing effective AI prompts 9 steps

Prompts for a whole draft and for an AI block inside a template.

1

Open a sequence from "Sequences".

Step 1: Open a sequence from "Sequences".
2

Click "Add step".

Step 2: Click "Add step".
3

Choose "Email".

Step 3: Choose "Email".
4

Click "Draft with AI".

Step 4: Click "Draft with AI".
5

Say who it is for, what to open with, the one pain to name, and the ask. Merge fields are allowed in the prompt.

Step 5: Say who it is for, what to open with, the one pain to name, and the ask. Merge fields are allowed in the prompt.
6

Click "Generate Draft" to fill the subject and body; edit anything after.

Step 6: Click "Generate Draft" to fill the subject and body; edit anything after.
7

Close the panel.

Step 7: Close the panel.
8

For one AI sentence inside your own template, click "AI line".

Step 8: For one AI sentence inside your own template, click "AI line".
9

Give the block a narrow job. Short prompts with a clear constraint beat long ones.

Step 9: Give the block a narrow job. Short prompts with a clear constraint beat long ones.

Open this guide on its own page · captured 2026-10-21

AI subject lines 9 steps

Get a subject line written with the draft, or write it yourself with a field.

1

Open a sequence from "Sequences".

Step 1: Open a sequence from "Sequences".
2

Click "Add step".

Step 2: Click "Add step".
3

Choose "Email".

Step 3: Choose "Email".
4

Leave the subject empty.

Step 4: Leave the subject empty.
5

Click "Draft with AI".

Step 5: Click "Draft with AI".
6

Put subject constraints in the prompt: length, tone, no questions.

Step 6: Put subject constraints in the prompt: length, tone, no questions.
7

Click "Generate Draft". The subject is written with the body.

Step 7: Click "Generate Draft". The subject is written with the body.
8

Close the panel.

Step 8: Close the panel.
9

Or keep control: a short subject with a merge field often beats a generated one.

Step 9: Or keep control: a short subject with a merge field often beats a generated one.

Open this guide on its own page · captured 2026-10-21

AI blocks with a template fallback 7 steps

Keep a human-written template and let AI write only one block, so a bad generation never sends a bad email.

1

Open a sequence from "Sequences".

Step 1: Open a sequence from "Sequences".
2

Click "Add step".

Step 2: Click "Add step".
3

Choose "Email".

Step 3: Choose "Email".
4

Write the subject and the parts of the email that never change.

Step 4: Write the subject and the parts of the email that never change.
5

Click "AI line" where the personalized sentence goes.

Step 5: Click "AI line" where the personalized sentence goes.
6

The block is the only part the AI writes; your template is the fallback around it.

Step 6: The block is the only part the AI writes; your template is the fallback around it.
7

Tick "Require review before sending" while you tune it; you see every generation before it goes.

Step 7: Tick "Require review before sending" while you tune it; you see every generation before it goes.

Open this guide on its own page · captured 2026-10-21

When AI emails are written 6 steps

AI steps are written when they come due, with the latest signals, and wait for review if you ask.

1

Open a sequence from "Sequences".

Step 1: Open a sequence from "Sequences".
2

Click "Add step".

Step 2: Click "Add step".
3

An "AI Email" step has nothing to write now: it is generated the day it is due.

Step 3: An "AI Email" step has nothing to write now: it is generated the day it is due.
4

The step shows "AI writes each email automatically". Research runs first, then the draft.

Step 4: The step shows "AI writes each email automatically". Research runs first, then the draft.
5

In "Scheduled today" the row says "Needs review" until the draft exists and you approve it, or "Scheduled" if the step sends on its own.

Step 5: In "Scheduled today" the row says "Needs review" until the draft exists and you approve it, or "Scheduled" if the step sends on its own.
6

Drafts written today are under "Review".

Step 6: Drafts written today are under "Review".

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Import sent emails for training 4 steps

Let the AI read emails you already wrote so drafts sound like you.

1

Settings → "AI Training".

Step 1: Settings → "AI Training".
2

Click "Scan Sent Emails". Artra reads recent sent mail from your connected inbox and keeps the ones that look like outreach.

Step 2: Click "Scan Sent Emails". Artra reads recent sent mail from your connected inbox and keeps the ones that look like outreach.
3

Or "Bulk Upload" a file of past emails.

Step 3: Or "Bulk Upload" a file of past emails.
4

The result is your "Voice profile": formality, length, warmth and hedging dials you can nudge.

Step 4: The result is your "Voice profile": formality, length, warmth and hedging dials you can nudge.

Open this guide on its own page · captured 2026-10-17

Add example emails 4 steps

Hand-pick a few emails that are exactly how you want to sound.

1

Settings → "AI Training".

Step 1: Settings → "AI Training".
2

Click "Add Email".

Step 2: Click "Add Email".
3

Paste one email you are proud of. Three to five good examples beat fifty average ones.

Step 3: Paste one email you are proud of. Three to five good examples beat fifty average ones.
4

Add phrases the AI must never write under "Voice profile".

Step 4: Add phrases the AI must never write under "Voice profile".

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Create writing rules 6 steps

Short rules injected into every AI request: style, tone, content, format, structure.

1

Settings → "AI Training".

Step 1: Settings → "AI Training".
2

The chips are the default rules. Click one to turn it off.

Step 2: The chips are the default rules. Click one to turn it off.
3

Type a new rule.

Step 3: Type a new rule.
4

Pick its type: Style, Tone, Content, Format or Structure.

Step 4: Pick its type: Style, Tone, Content, Format or Structure.
5

Click "Add Rule". It applies to the next draft.

Step 5: Click "Add Rule". It applies to the next draft.
6

Rules the AI learned from your edits appear below; delete any you disagree with.

Step 6: Rules the AI learned from your edits appear below; delete any you disagree with.

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Organization-level AI configuration 5 steps

Settings an admin sets once for every rep: model, guardrails and shared rules.

1

Settings → "AI Training".

Step 1: Settings → "AI Training".
2

Sections tagged "Organization-level" apply to everyone in the org and only admins can change them.

Step 2: Sections tagged "Organization-level" apply to everyone in the org and only admins can change them.
3

The model choice is one of them.

Step 3: The model choice is one of them.
4

Guardrails: daily send ceiling, never double-tap an account, hold on sensitive triggers, aggressive warm-up.

Step 4: Guardrails: daily send ceiling, never double-tap an account, hold on sensitive triggers, aggressive warm-up.
5

Org settings holds the rest: visibility, collision policy and account scoping that agents respect.

Step 5: Org settings holds the rest: visibility, collision policy and account scoping that agents respect.

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Agent Marketplace

A public library of pre-built AI Agent Workflow templates. Browse and clone bots, or publish yours to earn credits.

Browsing

Visit /marketplace — no login required. Filter by category, trigger type, and use case. Each card shows name, description, node count, creator, clone count, and tags.

Cloning a Bot

  1. Open a bot's detail page and click Clone to My Workflows.
  2. Artra copies all nodes and connections into a new private workflow in your account.
  3. The original creator receives 20 credits automatically.
  4. Customize the cloned workflow before running it.

Publishing a Bot

  1. Open a workflow from the Agents page and click Publish to Marketplace.
  2. Add title, description, category, and tags.
  3. Submit — your bot is immediately discoverable in the public marketplace.

Sharing

Every published bot has a shareable direct URL (e.g. /marketplace/42) that works without login, and supports one-click LinkedIn sharing.

Step by step

Use an agent from the Marketplace 6 steps

Start from a bot someone else built, clone it into your agents, and tweak the brief.

1

Open the Marketplace from the Docs top bar or /marketplace.

Step 1: Open the Marketplace from the Docs top bar or /marketplace.
2

Filter by category on the left, or search by name at the top.

Step 2: Filter by category on the left, or search by name at the top.
3

Click "Clone" on a card to copy it into your Agents. Edit it in the builder like any agent; the original is unaffected.

Step 3: Click "Clone" on a card to copy it into your Agents. Edit it in the builder like any agent; the original is unaffected.
4

Click "Details" to see what it does first.

Step 4: Click "Details" to see what it does first.
5

The detail page shows the steps, what it does and how many people have cloned it.

Step 5: The detail page shows the steps, what it does and how many people have cloned it.
6

"Share" gives you a private link to send a bot you built to a teammate.

Step 6: "Share" gives you a private link to send a bot you built to a teammate.

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Clone and customize a marketplace bot 5 steps

Copy a shared agent into your own, then change its brief.

1

Open the Marketplace.

Step 1: Open the Marketplace.
2

Click "Clone" on a bot. A copy appears under your Agents; the original is untouched.

Step 2: Click "Clone" on a bot. A copy appears under your Agents; the original is untouched.
3

Open "Agents" and click the clone.

Step 3: Open "Agents" and click the clone.
4

In the builder, change the targeting, research fields and outreach like any agent.

Step 4: In the builder, change the targeting, research fields and outreach like any agent.
5

The first thing to change is usually who it looks for.

Step 5: The first thing to change is usually who it looks for.

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Publish your own bot 5 steps

Share an agent on the Marketplace; cloning it earns you credits.

1

Open the builder: Agents → "Create an agent".

Step 1: Open the builder: Agents → "Create an agent".
2

Pick a template to start from, e.g. "Find & email new prospects".

Step 2: Pick a template to start from, e.g. "Find & email new prospects".
3

Open the "..." menu and click "Publish to marketplace".

Step 3: Open the "..." menu and click "Publish to marketplace".
4

Give it a marketplace name and description, choose which sequences to share with it, and accept the terms.

Step 4: Give it a marketplace name and description, choose which sequences to share with it, and accept the terms.
5

Click "Publish". Your contacts and credentials are never shared, only the steps.

Step 5: Click "Publish". Your contacts and credentials are never shared, only the steps.

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Max

Max is your AI assistant. It's the home page at /max, and it can look up and act on almost anything in your account.

Your Max Home

  • Feed — What needs you today: new replies, paused mailboxes, fresh buying signals, upcoming meetings, and searches that need narrowing. Each item opens a ready-made request to Max. Dismissed items stay dismissed.
  • Digest — What happened recently: emails sent, replies, meetings, and what your agents did.

What Max Can Do

  • Answer questions about your contacts, sequences, replies, analytics, and mailbox health.
  • Reach out — Reply to emails, send texts, and queue LinkedIn touches (finished in the Chrome extension) or calls (finished in the dialer).
  • Manage meetings — Book, reschedule, and cancel.
  • Manage contacts and agents — Import contacts, find missing emails, enroll contacts in sequences, and build or edit agents.

Example Requests

  • "Who replied this week, and who should I follow up with first?"
  • "Reply to Dana and suggest Tuesday afternoon."
  • "Which sequences have the highest reply rates?"
  • "Build me an agent that finds VPs of Sales at fintech companies."
Max asks before it sends, books, changes, or deletes anything, and shows you exactly what it's about to do. It can show your plan and credits but can't change billing.

Step by step

Ask Max to do something 6 steps

Max is your agent. Describe the outcome in plain words; Max lines up the steps and asks before it spends credits or sends.

1

Open Max from the top of the sidebar.

Step 1: Open Max from the top of the sidebar.
2

Type what you want done in the box at the bottom, e.g. "Find 20 VPs of Sales at fintech companies in Austin and draft a first email".

Step 2: Type what you want done in the box at the bottom, e.g. "Find 20 VPs of Sales at fintech companies in Austin and draft a first email".
3

Click "Send". Max proposes a plan and waits for your approval before anything runs.

Step 3: Click "Send". Max proposes a plan and waits for your approval before anything runs.
4

Turn on "Find people daily" to have Max look for new matches every day and leave them for you to approve.

Step 4: Turn on "Find people daily" to have Max look for new matches every day and leave them for you to approve.
5

Click the Max icon in the top bar to open Max as a side panel on any page.

Step 5: Click the Max icon in the top bar to open Max as a side panel on any page.
6

Max opens beside the page you are on, so you can ask about what you are looking at.

Step 6: Max opens beside the page you are on, so you can ask about what you are looking at.

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Max as a side panel 3 steps

Open Max next to any page and ask about what you are looking at.

1

Click the Max icon in the top bar on any page.

Step 1: Click the Max icon in the top bar on any page.
2

Max opens on the right with the page as context.

Step 2: Max opens on the right with the page as context.
3

Ask in plain words and press the arrow. Max can read the page, your contacts and sequences; anything that spends or sends is confirmed first.

Step 3: Ask in plain words and press the arrow. Max can read the page, your contacts and sequences; anything that spends or sends is confirmed first.

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CRM Sync

Keep Artra and your CRM in step. Connect HubSpot (or Salesforce) and sync contacts, activity, and deal progression.

  • OAuth install — connect your CRM from the organization admin area; no API keys to paste.
  • Bi-directional sync — contact fields, status, and deal stage flow both ways.
  • Field mapping — map Artra fields to your CRM's properties so data lands where you expect.

Step by step

Connect HubSpot or Salesforce 6 steps

Import contacts from your CRM and sync activity back, for yourself or the whole org.

1

In Settings → Connected Accounts, flip on Salesforce or HubSpot and sign in when prompted. This is your personal connection.

Step 1: In Settings → Connected Accounts, flip on Salesforce or HubSpot and sign in when prompted. This is your personal connection.
2

HubSpot works the same way. Emails, calls and meetings Artra logs are written back to the contact in the CRM.

Step 2: HubSpot works the same way. Emails, calls and meetings Artra logs are written back to the contact in the CRM.
3

To pull people in, go to "Contacts".

Step 3: To pull people in, go to "Contacts".
4

Click "Add contacts".

Step 4: Click "Add contacts".
5

Click "Import from Salesforce" or "Import from Hubspot", pick a list or view, and map fields. Existing contacts are matched by email so nothing duplicates.

Step 5: Click "Import from Salesforce" or "Import from Hubspot", pick a list or view, and map fields. Existing contacts are matched by email so nothing duplicates.
6

Admins can connect once for the whole org under Org settings → CRM Integrations, so every rep syncs without their own login.

Step 6: Admins can connect once for the whole org under Org settings → CRM Integrations, so every rep syncs without their own login.

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HubSpot integration 5 steps

Connect HubSpot, import contacts from it, and log activity back.

1

In Settings → Connected Accounts, switch on HubSpot and sign in to HubSpot when asked.

Step 1: In Settings → Connected Accounts, switch on HubSpot and sign in to HubSpot when asked.
2

In Contacts, click "Add contacts".

Step 2: In Contacts, click "Add contacts".
3

Click "Import from Hubspot" and pick a list. Contacts are matched by email so nothing duplicates.

Step 3: Click "Import from Hubspot" and pick a list. Contacts are matched by email so nothing duplicates.
4

Emails, calls and meetings Artra logs are written to the HubSpot contact timeline.

Step 4: Emails, calls and meetings Artra logs are written to the HubSpot contact timeline.
5

Admins can connect once for the whole org under Org settings → CRM Integrations.

Step 5: Admins can connect once for the whole org under Org settings → CRM Integrations.

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Salesforce import 5 steps

Connect Salesforce and pull leads or contacts into Artra.

1

In Settings → Connected Accounts, switch on Salesforce and sign in when asked.

Step 1: In Settings → Connected Accounts, switch on Salesforce and sign in when asked.
2

In Contacts, click "Add contacts".

Step 2: In Contacts, click "Add contacts".
3

Click "Import from Salesforce", choose leads or contacts and a view, and map fields.

Step 3: Click "Import from Salesforce", choose leads or contacts and a view, and map fields.
4

The import wizard also offers Salesforce under "Choose type".

Step 4: The import wizard also offers Salesforce under "Choose type".
5

Activity syncs back to the Salesforce record as it happens.

Step 5: Activity syncs back to the Salesforce record as it happens.

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Chrome Extension

The Artra browser extension runs your LinkedIn touches and prospecting actions from your own logged-in session.

  • LinkedIn touchpoints — run LinkedIn steps in your sequences from your own browser session.
  • Daily limits — LinkedIn actions count against your plan's daily LinkedIn allowance.
  • Profile capture — enrich contacts with LinkedIn profile data as you browse.

Step by step

Install the Chrome extension 3 steps

The Artra extension is your hands on LinkedIn. It runs the LinkedIn steps in your sequences from your own logged-in browser and opens Max beside any page.

1

Open "Artra: AI Sales Assistant" on the Chrome Web Store and click "Add to Chrome".

Step 1: Open "Artra: AI Sales Assistant" on the Chrome Web Store and click "Add to Chrome".
2

Confirm "Add extension" in the prompt. Nothing runs until you sign in.

Step 2: Confirm "Add extension" in the prompt. Nothing runs until you sign in.
3

It appears under chrome://extensions. Click the puzzle-piece icon in the toolbar and pin Artra so it is one click away.

Step 3: It appears under chrome://extensions. Click the puzzle-piece icon in the toolbar and pin Artra so it is one click away.

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Open the side panel and sign in 4 steps

One sign-in links the extension to your Artra account. It uses your normal Artra login, nothing LinkedIn-specific.

1

Click the Artra icon in the Chrome toolbar. The side panel opens on the right of whatever page you are on.

Step 1: Click the Artra icon in the Chrome toolbar. The side panel opens on the right of whatever page you are on.
2

On the "Prospect" tab, click "Sign In" and use your Artra login (Google, Microsoft and SSO work too).

Step 2: On the "Prospect" tab, click "Sign In" and use your Artra login (Google, Microsoft and SSO work too).
3

The "Max" tab is Max as a side panel: ask about the page you are on, or add the person you are looking at to Artra.

Step 3: The "Max" tab is Max as a side panel: ask about the page you are on, or add the person you are looking at to Artra.
4

The gear sets the hours Artra may work in Chrome (weekdays 8 to 6 by default).

Step 4: The gear sets the hours Artra may work in Chrome (weekdays 8 to 6 by default).

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Use Max on a LinkedIn profile 3 steps

Open Max beside a profile to save the person to Artra, find their email, or ask what to say.

1

Open a LinkedIn profile and click the Artra icon to open the side panel.

Step 1: Open a LinkedIn profile and click the Artra icon to open the side panel.
2

Click the "Max" tab. Max sees which page you are on; with a profile open it shows the person and an "Add to Artra" button that saves them with title, company and LinkedIn URL.

Step 2: Click the "Max" tab. Max sees which page you are on; with a profile open it shows the person and an "Add to Artra" button that saves them with title, company and LinkedIn URL.
3

Or ask, e.g. "What should I open with for this person?" and click "Send". Anything that spends credits or sends a message is confirmed with you first.

Step 3: Or ask, e.g. "What should I open with for this person?" and click "Send". Anything that spends credits or sends a message is confirmed with you first.

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Run LinkedIn steps in Chrome 6 steps

Profile views, connection requests and messages in a sequence are carried out by the extension, in your Chrome, when you say go.

1

In Message Center, open "Scheduled today". LinkedIn steps are grouped by sequence and step like email.

Step 1: In Message Center, open "Scheduled today". LinkedIn steps are grouped by sequence and step like email.
2

Click "Run in Chrome" on the LinkedIn group. Each person shows "Up next in Chrome" or "In today’s Chrome run".

Step 2: Click "Run in Chrome" on the LinkedIn group. Each person shows "Up next in Chrome" or "In today’s Chrome run".
3

Chrome opens a tab in an "Artra" tab group and works through the profiles one at a time, with a human-like pause between them. Keep the tab visible; it pauses when hidden.

Step 3: Chrome opens a tab in an "Artra" tab group and works through the profiles one at a time, with a human-like pause between them. Keep the tab visible; it pauses when hidden.
4

The side panel shows the live run: what it is doing, with pause and stop.

Step 4: The side panel shows the live run: what it is doing, with pause and stop.
5

Back in Message Center, open "Scheduled today" again.

Step 5: Back in Message Center, open "Scheduled today" again.
6

Back in Message Center the rows update as each view or send completes. Daily LinkedIn limits are enforced per account.

Step 6: Back in Message Center the rows update as each view or send completes. Daily LinkedIn limits are enforced per account.

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Approve a connection request or message before it goes 5 steps

In Copilot mode the extension stops before anything a person would see and asks for your OK.

1

A connection-request or message step is run the same way: open "Scheduled today".

Step 1: A connection-request or message step is run the same way: open "Scheduled today".
2

Click "Run in Chrome" on the group. Because the step sends something a person will see, Copilot stops for your OK before each one.

Step 2: Click "Run in Chrome" on the group. Because the step sends something a person will see, Copilot stops for your OK before each one.
3

The waiting send moves to "Review" in Message Center while the Chrome run pauses.

Step 3: The waiting send moves to "Review" in Message Center while the Chrome run pauses.
4

Open the row to read exactly what will be sent, then "Send", "Edit" the note, or "Skip" this person.

Step 4: Open the row to read exactly what will be sent, then "Send", "Edit" the note, or "Skip" this person.
5

In Chrome the page waits and the side panel shows the same card. Tick "Approve the rest" to let today’s run continue without asking again.

Step 5: In Chrome the page waits and the side panel shows the same card. Tick "Approve the rest" to let today’s run continue without asking again.

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API Tokens & Agent API

Personal Access Tokens let external clients and AI agents call Artra programmatically over a scoped, bearer-token API.

Building an AI agent? Start with /llms.txt (a plain-text agent quickstart) and the machine-readable /api/v1/agent/openapi.json (OpenAPI 3.1). Or skip the HTTP layer entirely and connect through the ARTRA MCP server, which exposes these endpoints as tools for Claude Desktop and other MCP clients.

Personal Access Tokens

  • Mint & revoke — create tokens under Account → API Tokens; revoke any token instantly.
  • Scopes — each token is limited to the specific capabilities you grant it, independent of your account role.
  • Bearer auth — send the token as Authorization: Bearer <token>.

Agent API

The /api/v1/agent surface is a token-authenticated JSON API designed for AI agents and the Artra MCP server — see the Agent API (tokens) section below for endpoints.

Treat tokens like passwords. They carry only the scopes you grant, but anyone holding a token can act within those scopes until it's revoked.

API — Authentication

Human sign-in entry points. Programmatic access uses a Personal Access Token (see API Tokens & Agent API).

GET
/api/v1/signin-google/login
Public
GET
/api/v1/signin-outlook/login
Public
GET
/api/v1/signin-sso/enter-email
Public
POST
/api/v1/signin-sso/enter-email
Public
GET
/api/v1/signin-sso/login/<provider>
Redirect to the provider’s login page
Public
GET
/login
Public
POST
/login
Public

API — Agent API (tokens)

Bearer-token JSON API for AI agents and the MCP surface. Mint and scope tokens under Account → API Tokens. A machine-readable spec is served at /api/v1/agent/openapi.json.

GET
/api/v1/agent/contacts
Search/list the caller's contacts.
Token
GET
/api/v1/agent/contacts/<int:contact_id>
Single contact (with mailing address if present), owner-scoped.
Token
POST
/api/v1/agent/discover
Run prospect discovery. Costs ~1 credit per returned company.
Token
POST
/api/v1/agent/discover/parse
Parse a natural-language prospecting query without spending credits.
Token
POST
/api/v1/agent/enrich
Enrich the caller's contacts. Dry-run by default; costs credits on commit.
Token
GET
/api/v1/agent/executions/<execution_id>
Poll the status of an outreach workflow execution.
Token
GET
/api/v1/agent/openapi.json
Public, unauthenticated OpenAPI 3.1 description of this API so any agent
Token
GET
/api/v1/agent/sequences
List the caller's sequences with a live contact count.
Token
POST
/api/v1/agent/sequences/<int:sequence_id>/contacts
Add contacts to a sequence. Dry-run by default.
Token
GET
/api/v1/agent/whoami
Token
GET
/api/v1/agent/workflows
List the seller's AI agent (outreach) workflows.
Token
POST
/api/v1/agent/workflows/<int:workflow_id>/start
Start an outreach workflow. Dry-run by default.
Token

Account Settings

Manage your profile, AI persona, email integrations, and more under Account (/account).

SectionURLWhat you configure
Profile/accountName, email, timezone, profile photo
AI Setup/account#ai-trainingProduct description, ICP, AI tone and persona
Connect Email/account#integrationsGmail / Outlook OAuth and email delivery settings
Signature Line/account#signature-lineEmail signature appended to all outreach
Waterfall Settings/account#waterfallLead quality thresholds for sequence enrollment
Subscription/account#subscriptionPlan, credit balance, upgrade options

Step by step

Update your profile and integrations 6 steps

Your name, signature details, timezone, connected tools and data export.

1

Click "Settings" at the bottom of the sidebar.

Step 1: Click "Settings" at the bottom of the sidebar.
2

Fill in your name, organization, phone and Calendly link — merge fields and signatures use these.

Step 2: Fill in your name, organization, phone and Calendly link — merge fields and signatures use these.
3

Set your timezone so sends and calls land during the recipient's working hours.

Step 3: Set your timezone so sends and calls land during the recipient's working hours.
4

Click "Save changes".

Step 4: Click "Save changes".
5

Under Connected accounts, flip on Salesforce or HubSpot for two-way CRM sync, and Calendly / Google / Outlook for calendars.

Step 5: Under Connected accounts, flip on Salesforce or HubSpot for two-way CRM sync, and Calendly / Google / Outlook for calendars.
6

"Export My Data" downloads everything Artra holds about you.

Step 6: "Export My Data" downloads everything Artra holds about you.

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Set your email signature 5 steps

The signature goes on every email Artra sends for you, with the unsubscribe link your plan requires.

1

Click "Settings" in the sidebar.

Step 1: Click "Settings" in the sidebar.
2

Click the "Signature Line" tab.

Step 2: Click the "Signature Line" tab.
3

Write your signature. Bold, links and an image (a logo or headshot) are supported.

Step 3: Write your signature. Bold, links and an image (a logo or headshot) are supported.
4

Your unsubscribe link. Add it to the signature or let Artra append it; replies and one-off emails never include it.

Step 4: Your unsubscribe link. Add it to the signature or let Artra append it; replies and one-off emails never include it.
5

Click "Save Changes".

Step 5: Click "Save Changes".

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Password, Google sign-in and SSO 6 steps

Change your password, add Google or Microsoft sign-in, or turn on Okta single sign-on for the org.

1

Click "Settings" in the sidebar.

Step 1: Click "Settings" in the sidebar.
2

Click the "Security" tab.

Step 2: Click the "Security" tab.
3

Enter your current password, then the new one twice, and save.

Step 3: Enter your current password, then the new one twice, and save.
4

"Single Sign-on" — choose Okta, paste the issuer URL, client ID and secret from your identity provider, and save. Members then sign in with their work account.

Step 4: "Single Sign-on" — choose Okta, paste the issuer URL, client ID and secret from your identity provider, and save. Members then sign in with their work account.
5

Click the "Setup" tab for "Ways to sign in".

Step 5: Click the "Setup" tab for "Ways to sign in".
6

Click "Add Google sign-in" or "Add Microsoft sign-in" to log in with that account instead of a password. This is separate from connecting a sending inbox.

Step 6: Click "Add Google sign-in" or "Add Microsoft sign-in" to log in with that account instead of a password. This is separate from connecting a sending inbox.

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Manage uploaded media 3 steps

Images and videos you use in emails, signatures and video steps live in one library with a 5 GB allowance.

1

In Settings, click the "Media" usage line near the top (or open /media-storage).

Step 1: In Settings, click the "Media" usage line near the top (or open /media-storage).
2

Every image and video you have uploaded is listed with its size. Delete anything you no longer use to free space.

Step 2: Every image and video you have uploaded is listed with its size. Delete anything you no longer use to free space.
3

Filter by videos or images.

Step 3: Filter by videos or images.

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Teams & Organizations

Work with teammates in a shared organization. Organizations are available on every plan, and each member keeps their own plan and billing.

  • Invite members — Invite teammates by email, including people who already have an Artra account. Joining a team doesn't change anyone's plan.
  • Roles — Member, Manager, Admin, and Owner. Each role includes everything the role before it can do.
  • Contact owners — Every contact has an owner. Managers and admins can reassign contacts between teammates.
  • Team numbers — Admins can buy phone numbers for the team and give each one to a teammate on Pro+ or Scale, or take it back.
  • When someone leaves — Their contacts, sequences, and deals are handed to a teammate, their agents are paused, and their team phone number goes back to the pool.
  • Organization logo — Upload a logo that replaces the Artra logo in the sidebar for everyone in the organization.

Step by step

Invite teammates 7 steps

Add reps and managers to your organization with an invite link.

1

Click "Members" under Admin.

Step 1: Click "Members" under Admin.
2

Click "Invite Teammate".

Step 2: Click "Invite Teammate".
3

Type their email.

Step 3: Type their email.
4

Set how many days the link stays valid.

Step 4: Set how many days the link stays valid.
5

Click "Generate invite link" and send them the link.

Step 5: Click "Generate invite link" and send them the link.
6

The link appears here — click "Copy" and send it. Pending invites and join requests show under "Invite requests".

Step 6: The link appears here — click "Copy" and send it. Pending invites and join requests show under "Invite requests".
7

Back on Members, use the role menu on each row to make someone a member, manager, admin or owner.

Step 7: Back on Members, use the role menu on each row to make someone a member, manager, admin or owner.

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Set team-wide rules 6 steps

Who can see whose contacts, who can edit sequences, and what happens when two reps have the same lead.

1

Click "Org settings" under Admin.

Step 1: Click "Org settings" under Admin.
2

"Contact visibility" — org-wide or owner-only.

Step 2: "Contact visibility" — org-wide or owner-only.
3

"Collision policy" — block, warn or allow when a teammate already owns the email.

Step 3: "Collision policy" — block, warn or allow when a teammate already owns the email.
4

Stop the same person being in two reps' sequences at once.

Step 4: Stop the same person being in two reps' sequences at once.
5

"Account scoping" keeps reps inside their named accounts when prospecting.

Step 5: "Account scoping" keeps reps inside their named accounts when prospecting.
6

Click "Save settings".

Step 6: Click "Save settings".

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See how the team is doing 5 steps

Forecast, activity and pipeline health per rep.

1

Open "Team → Forecast" under Insights.

Step 1: Open "Team → Forecast" under Insights.
2

Change the period — month, quarter, year or custom.

Step 2: Change the period — month, quarter, year or custom.
3

Click a rep's name for their own dashboard.

Step 3: Click a rep's name for their own dashboard.
4

"Activity" shows emails, calls and meetings per rep over time.

Step 4: "Activity" shows emails, calls and meetings per rep over time.
5

"Pipeline health" flags stale deals and coverage against quota.

Step 5: "Pipeline health" flags stale deals and coverage against quota.

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Set up your organization 5 steps

Name, domain and logo for the workspace your teammates join.

1

Click "Settings" in the sidebar.

Step 1: Click "Settings" in the sidebar.
2

Click the "Organization" tab.

Step 2: Click the "Organization" tab.
3

Your org name, domain, member count and pending join requests. People who sign up with an email on your domain can request to join.

Step 3: Your org name, domain, member count and pending join requests. People who sign up with an email on your domain can request to join.
4

Click "Choose logo" then "Upload Logo" — it shows in the sidebar and on your booking page.

Step 4: Click "Choose logo" then "Upload Logo" — it shows in the sidebar and on your booking page.
5

Members and roles are managed under Admin → Members.

Step 5: Members and roles are managed under Admin → Members.

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Change a teammate’s role 5 steps

Member, manager, admin or owner — each level includes the one before it.

1

Click "Members" under Admin.

Step 1: Click "Members" under Admin.
2

Click the menu on a member’s row.

Step 2: Click the menu on a member’s row.
3

Pick a role: members work their own book, managers see their reps, admins change settings and billing, owners can transfer the org. You cannot change your own role here.

Step 3: Pick a role: members work their own book, managers see their reps, admins change settings and billing, owners can transfer the org. You cannot change your own role here.
4

"Join Requests" lists people on your domain waiting to be let in.

Step 4: "Join Requests" lists people on your domain waiting to be let in.
5

"Privacy" handles data export and erasure requests for the org.

Step 5: "Privacy" handles data export and erasure requests for the org.

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Organizations and teams 6 steps

Your org, its members and roles, and how reps join.

1

Settings → "Organization" shows the org name, domain and member count.

Step 1: Settings → "Organization" shows the org name, domain and member count.
2

People who sign up with an email on your domain can request to join.

Step 2: People who sign up with an email on your domain can request to join.
3

"Members" under Admin lists everyone with role and activity.

Step 3: "Members" under Admin lists everyone with role and activity.
4

"Invite Teammate" creates a link; "Join Requests" approves people who asked.

Step 4: "Invite Teammate" creates a link; "Join Requests" approves people who asked.
5

The row menu changes a role: member, manager, admin, owner.

Step 5: The row menu changes a role: member, manager, admin, owner.
6

Managers see their reps under Insights → Team.

Step 6: Managers see their reps under Insights → Team.

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Billing

All invoices, payment methods, and subscription changes are handled from Account → Subscription.

  • Monthly — Billed each month. Cancel any time, effective at period end.
  • Annual — Billed once per year at a discounted rate.
  • Upgrades / Downgrades — Take effect immediately with prorated billing.
  • Invoices — Available under Account → Invoice History and emailed to billing contact.
For billing issues, use the Support link inside the app or contact your account manager directly.

Step by step

See your plan, credits and invoices 6 steps

Where to check what you are on, what is left this month, and change plan.

1

Click "Settings" in the sidebar. The top of the page shows the credits left today and this month.

Step 1: Click "Settings" in the sidebar. The top of the page shows the credits left today and this month.
2

Click the "Billing and Plans" tab.

Step 2: Click the "Billing and Plans" tab.
3

"Current Plan" shows your tier, price, renewal date and where you are in the cycle.

Step 3: "Current Plan" shows your tier, price, renewal date and where you are in the cycle.
4

Click "Change Plan" to upgrade or downgrade. Changes take effect immediately and are prorated.

Step 4: Click "Change Plan" to upgrade or downgrade. Changes take effect immediately and are prorated.
5

Pick a plan. Free, Pro, Pro+ and Scale are self-serve; Enterprise goes through sales.

Step 5: Pick a plan. Free, Pro, Pro+ and Scale are self-serve; Enterprise goes through sales.
6

"Billing History" lists every invoice; "Manage Subscription" opens the Stripe portal for cards and receipts.

Step 6: "Billing History" lists every invoice; "Manage Subscription" opens the Stripe portal for cards and receipts.

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AI credits and usage 6 steps

What AI costs, where to see what is left, and how to keep spend down.

1

The top of Settings shows credits left today and this month, including AI usage.

Step 1: The top of Settings shows credits left today and this month, including AI usage.
2

Enrichment credits pay for data lookups; AI tokens pay for writing and research.

Step 2: Enrichment credits pay for data lookups; AI tokens pay for writing and research.
3

Research shows your balance in the corner and the cost of each recipe before it runs.

Step 3: Research shows your balance in the corner and the cost of each recipe before it runs.
4

Agents estimate credits per run in the top bar.

Step 4: Agents estimate credits per run in the top bar.
5

Lower the target count or drop research columns to cut the estimate.

Step 5: Lower the target count or drop research columns to cut the estimate.
6

Plans set the monthly allowance; upgrade under Settings → Billing and Plans.

Step 6: Plans set the monthly allowance; upgrade under Settings → Billing and Plans.

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