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Mark someone do-not-contact

Stop all outreach to a person without deleting them. Reversible at any time.

7 steps about 1 min captured 2026-10-17 Artra
1

Click "Contacts" in the sidebar.

Step 1: Click "Contacts" in the sidebar.
2

Tick the person.

Step 2: Tick the person.
3

Click "Actions".

Step 3: Click "Actions".
4

Click "Do not contact".

Step 4: Click "Do not contact".
5

Confirm. They are removed from every sequence, and no step, agent or Max will reach them again. The contact record stays so you keep the history.

Step 5: Confirm. They are removed from every sequence, and no step, agent or Max will reach them again. The contact record stays so you keep the history.
6

To undo, select them again and open "Actions".

Step 6: To undo, select them again and open "Actions".
7

Click "Allow contact again".

Step 7: Click "Allow contact again".
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