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Set up calling, texting and voicemail drops

Get a number, decide how inbound calls are handled, and record the voicemail the dialer drops.

8 steps about 2 min captured 2026-10-17 Artra
1

Click "Settings" in the sidebar.

Step 1: Click "Settings" in the sidebar.
2

Click the "Setup" tab.

Step 2: Click the "Setup" tab.
3

Under "Phone Setup", choose a city for the area code you want.

Step 3: Under "Phone Setup", choose a city for the area code you want.
4

Click "Search" and pick a number. Texting (SMS) also needs the A2P 10DLC registration further down this tab; calling works right away.

Step 4: Click "Search" and pick a number. Texting (SMS) also needs the A2P 10DLC registration further down this tab; calling works right away.
5

Admins on Pro+ or Scale can buy numbers into a team pool and assign them to reps. Once you own a number, call forwarding and recording settings appear here too.

Step 5: Admins on Pro+ or Scale can buy numbers into a team pool and assign them to reps. Once you own a number, call forwarding and recording settings appear here too.
6

Under voicemails, name a recording, e.g. "Default drop".

Step 6: Under voicemails, name a recording, e.g. "Default drop".
7

Click "Record" and read your message. The power dialer can drop it automatically when nobody answers.

Step 7: Click "Record" and read your message. The power dialer can drop it automatically when nobody answers.
8

Tick "Default" to use it unless you pick another in a session.

Step 8: Tick "Default" to use it unless you pick another in a session.
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