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Log activity, notes and tasks on a contact

Keep what happened with a person in one place, and set reminders for what is next.

9 steps about 2 min captured 2026-10-17 Artra
1

Open a contact (click their name anywhere in Artra).

Step 1: Open a contact (click their name anywhere in Artra).
2

Click "Log" to record a call, meeting or email that happened outside Artra.

Step 2: Click "Log" to record a call, meeting or email that happened outside Artra.
3

Pick the type, add the outcome and save. It appears on the timeline.

Step 3: Pick the type, add the outcome and save. It appears on the timeline.
4

Click "Note" for free-form notes. Max and your agents read these when they write to this person.

Step 4: Click "Note" for free-form notes. Max and your agents read these when they write to this person.
5

Write the note and save.

Step 5: Write the note and save.
6

Click "Status" to move them between active, replied, meeting booked, not interested and so on.

Step 6: Click "Status" to move them between active, replied, meeting booked, not interested and so on.
7

Choose the status. Statuses drive the pipeline and the Positive replies list.

Step 7: Choose the status. Statuses drive the pipeline and the Positive replies list.
8

Click "Tasks" to add a reminder — tasks show on your calendar and in Message Center on the day they are due.

Step 8: Click "Tasks" to add a reminder — tasks show on your calendar and in Message Center on the day they are due.
9

Give the task a title and due date.

Step 9: Give the task a title and due date.
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