Member, manager, admin or owner — each level includes the one before it.
Click "Members" under Admin.
Click the menu on a member’s row.
Pick a role: members work their own book, managers see their reps, admins change settings and billing, owners can transfer the org. You cannot change your own role here.
"Join Requests" lists people on your domain waiting to be let in.
"Privacy" handles data export and erasure requests for the org.